Walk In Details:
Date: 4 July 26026 (Sat)
Time: 10:00 AM - 04:00 PM IST
Location: YMCA Tourist Hostel, Gate No 1, Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi, Delhi 110001
Role & Responsibilities
- Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
- Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
- Walks customers through common phone hardware and software configurations to maximize service functionality.
- Provides solutions and resolution resources for customer repair problems.
- Interfaces with customers over the phone providing status updates and ensuring service has been restored.
- Escalates appropriate technical issues to upper-level technical support when needed.
Preferred Candidate Profile
- Minimum 1 year of experience in International Technical Support (Voice)
- Fresher Graduates are eligible to apply for the role.
- Excellent communication skills
- Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
- Should have experience working in International Telecom brand on voice process.
- Should be comfortable working in 24*7 Working Environment
- Graduation not required—
- Rotational shifts & Rotational week offs.
- Freshers graduated from B.Tech/BE, BCA or MCA are eligible to apply.
Perks and Benefits
- Medicare Facilities.
- Salary: 3.2 LPA to 4.99 LPA.
- Both side cab facilities.
- Medical Insurance
- Life Insurance
