Vendor Risk Governance & Lifecycle Management
- Manage the entire vendor lifecycle, including onboarding, periodic reviews, renewals, and exit, in accordance with the Bank's approved governance framework.
- Ensure vendor risk assessments and due diligence are conducted for all new and existing vendors as per internal policies and regulatory requirements.
- Conduct and document periodic vendor performance reviews, ensuring contractual obligations, service levels, and risk controls are met.
Operational Risk Management
- Ensure strict adherence to the Bank's Operational Risk Management (ORM) policies, procedures, and controls, including risk identification, assessment, mitigation, measurement, monitoring, and reporting.
- Proactively identify potential vendor‑related and operational risks and ensure timely implementation of mitigation plans.
- Maintain accurate and up‑to‑date records in the Bank's ORM systems and databases, ensuring data integrity and audit readiness.
Regulatory & Policy Compliance
- Ensure organizational processes related to vendor management and governance are aligned with RBI guidelines, regulatory circulars, and supervisory expectations, as applicable.
Audit & Compliance
- Coordinate and support internal audits, regulatory inspections, and external audits, including preparation of documentation, responses to audit queries, attending meetings and closure of audit observations within agreed timelines.
Contracts & Documentation
- Ensure timely renewal of vendor contracts through respective stakeholders in line with internal guidelines and regulatory requirements.
- Maintain and govern a centralized vendor contract repository
Stakeholder Management & Reporting
- Act as a point of contact for internal governance, risk, compliance, legal, and business teams, responding to queries in a timely and accurate manner.
- Prepare and present periodic management and governance reports on vendor risk, performance metrics and endorsements, as required.
