VP, Software Engineering

You are:

• A technical leader with a track record of delivering high quality products and building passionate teams
• Operational & Technical Excellence: Ensure performance, reliability, and scalability through best practices, monitoring, and hands-on technical guidance.
• Entrepreneurial mindset: You thrive on solving complex problems, taking ownership, and driving ideas from conception to production.
• Experienced with Commerce and/or Payments industries and products
• Passionate about high-quality user experience and creating products that engage and delight
• Comfortable leading through ambiguity
• A pragmatic visionary, comfortable bridging the space between big ideas and down-in-the-weeds details
• Skilled atnavigating multiple priorities and making architectural tradeoffs to deliver the highest value to customers

Your responsibilities:

• Implement best engineering management and organizational development practices as we continue to scale.
• Build a world class engineering team: Recruit, mentor, and retain world class engineers and managers, fostering a culture of excellence and continuous development.
• Build organizational capability within these teams by recruiting and retaining outstanding talent and providing mentoring, training (internal and external), and other opportunities for professional growth and development.
• Represent the Cloud in the senior leadership of the region and form strong relationships with all the local functions related to building and running a successful organization.
• Drive continuous systems improvement for managing, documenting, staffing, and reviewing engineering projects and services.
• Enjoy guiding and mentoring team members to reach the pinnacles of success, but you are always ready to get hands-on, if the situation demands

Required skills and experience:

• Overall 15+ yrs experience and 10+ years of experience as a hands-on software development manager.
• Experience in engineering leadership of delivering world class software products/features
• Experience in cross-functional 2nd or 3rd level management roles.
• Experience in building strong, successful technical teams and coaching and mentoring individuals along their career paths.
• Ability to represent operational issues to senior leadership and dive deep into the technical details when required.
• Ability to prioritize in a rapidly changing environment; communicate clearly to steer the strongly talented team to deliver a high quality service.
• Bachelors or Master s in Computer Science or Engineering.

Highly desirable:

• Experience with Enterprise B2B software and CRM platforms, especially Salesforce
• Software engineering or equivalent technical experience. You don t need to be an engineer, but you should be comfortable having detailed technical conversations and helping make wise tradeoffs.
• Experience with internationalization and localization to serve a global user base.