Role Overview
DBS is at the forefront of leveraging data and AI to drive business growth, innovation, and operational excellence. As part of the Regional Consumer Banking & Wealth Management (CBGWM) Unit Data Office (UDO) team, this role will play a critical part in shaping the foundational principles and operating model that underpin how data, systems, processes and AI capabilities are designed and implemented across the organisation.
This is a high-impact, strategic role, responsible for defining and institutionalizing business-led principles and standards regionally across key domains including data, platform/system design, processes, and AI usage. The role ensures these principles are consistently applied across initiatives, influencing design decisions from inception through implementation.
In parallel, the role will lead the implementation and entrenchment of the Project Clear operating model, driving stronger governance, ownership clarity, and execution discipline across CBGWM.
The successful candidate will combine strong system and data expertise with structured problem-solving and business analysis capabilities, and bring the ability to influence stakeholders across Business, Technology, and Platform teams.
Key Responsibilities
Principles & Standards Development (Data, Systems & AI)
- Define and maintain comprehensive business principles and standards for data, platforms, systems, processes, and AI within CBGWM
- Establish clear guidelines for data ownership, usage, structuring, and control, ensuring consistency across platforms
- Provide clarity on how design and implementation decisions should be made across new builds and enhancements
- Ensure alignment with regulatory expectations, enterprise data governance standards, business priorities, and technical principles
- Continuously review and refine principles to address evolving business needs and technology changes. For example, define business principles for a key data domain such as Customer Master, covering data scope and ownership, lifecycle management, and standards for consistency, timeliness and usage
Design Governance & Implementation Oversight
- Drive clear communication of approved business principles to ensure understanding and adoption across all stakeholders
- Partner with Business, Platform, and Technology teams to embed approved business principles into solution design, development, and operations
- Act as a design authority and governance checkpoint across critical programmes and initiatives
- Provide structured review, challenge, and guidance on system design, data flows, and implementation approaches
- Drive consistency and alignment across initiatives, minimising fragmentation, duplication, and conflicting designs
Operating Model (Project Clear)
- Lead the implementation and institutionalisation of the Project Clear operating model across CBGWM regionally
- Define roles, responsibilities, governance structures, and decision rights to support consistent and scalable execution
- Establish structured processes for issue management, escalation, and resolution
- Drive adoption of operating model principles across business and functional teams
- Monitor effectiveness and continuously enhance the operating model to improve efficiency, accountability, and outcomes
Stakeholder Management & Influence
- Partner closely with stakeholders across CBGWM, Group CDO, Technology, Platform, and Operations
- Influence design and implementation decisions to ensure adherence with established principles and standards
- Facilitate alignment across teams and domains, balancing business objectives with control and governance requirements
- Communicate clearly and effectively with senior stakeholders and governance forums to drive understanding and adoption
Requirements
Experience
- 8-12 years of relevant experience in data, systems, platform, or business analyst roles
- Strong experience in banking, preferably within Consumer Banking and/or Wealth Management
- Proven track record of working across business, technology, and data domains in complex programmes
- Experience in defining and implementing standards, frameworks, or operating models
- Demonstrated ability to engage and influence senior stakeholders and governance forums
Technical & Functional Skills
- Strong understanding of:
- Data structures, data governance, and data lifecycle management
- System architecture concepts and platform design considerations
- Customer data management and identity concepts
- AI / analytics use cases and associated design implications
- Ability to translate business requirements into structured frameworks, principles and design standards
- Strong analytical and structured thinking capabilities
Domain Knowledge
- Broad understanding of DBS systems and business domains, with familiarity in Consumer Banking and/or Wealth Management
- Familiarity with data privacy, regulatory, and AI governance expectations is an advantage
Core Competencies
- Strong problem-solving and structured thinking skills
- Ability to operate effectively at both strategic and detailed levels
- Confident communicator with strong stakeholder influencing capabilities
- Ability to navigate complexity and drive alignment across multiple teams
- Independent, proactive, and comfortable operating in ambiguous environments
Location:
DBS Asia Central
Job:
Data Management
Schedule:
Regular
Employee Status:
Full time
