About the Role
We are seeking an experienced Pre-Sales Solution Consulting Leader to drive strategic client engagement and solution development across our Pharmacovigilance (PV) services and technology portfolio. This role sits at the intersection of domain expertise, commercial strategy, and solution architecture, partnering closely with PV Operations, Sales, Delivery, Product, and Client stakeholders to design compelling, scalable, and differentiated client solutions.
The successful candidate will bring deep understanding of global and local pharmacovigilance operations and regulatory requirements, strong commercial judgment, and the ability to translate complex client needs into winning service and technology propositions. They will lead solution strategy and design for large, complex deals and play a critical role in revenue growth, client satisfaction, and market positioning.
Key Responsibilities:
Solution Leadership & Client Engagement
- Lead end-to-end solution design for strategic pharmacovigilance services and technology opportunities
- Partner with Sales to shape client strategy, value propositions, and win themes
- Translate client requirements into scalable, compliant, and commercially viable solutions
- Serve as a trusted advisor to client stakeholders across Safety, Regulatory, Quality, and IT functions
- Lead discovery workshops, solution presentations, and executive briefings
Commercial & Deal Support
- Lead the content creation for complex bids, RFPs, and proactive proposals for PV outsourcing and technology-enabled services
- Develop pricing strategies, effort models, and commercial constructs aligned to client objectives
- Balance risk, margin, and competitiveness in solution development
- Contribute to contract negotiations and solution governance frameworks
- Drive solution standardization and reusability to improve bid efficiency and profitability
Domain & Technology Expertise
Provide subject matter leadership in pharmacovigilance processes, including:
- Case processing and triage
- Aggregate reporting (PSUR/PBRER/DSUR)
- Signal detection and risk management
- Literature surveillance
- Safety database operations
- Regulatory compliance and inspections
Understand and position PV technologies, including:
- Safety databases
- Intake tools and the competitive landscape
- Workflow and automation platforms
- AI/ML-enabled pharmacovigilance solutions
- Regulatory reporting and compliance tools
- Signal Detection & Signal Management tools
Stay current with global pharmacovigilance regulations and industry trends
Team Leadership & Capability Development
- Lead the collaboration with pharmacovigilance and technology SMEs
- Establish best practices for solution design and pre-sales engagement
- Build reusable solution assets, playbooks, and reference architectures
- Lead and drive capability development across pharmacovigilance services and technology offerings
- Collaborate with Delivery and Product teams to ensure solution feasibility and scalability
Market & Offering Development
- Lead the development of new service offerings and solution accelerators
- Identify market trends and client needs to inform product and service strategy
- Lead thought leadership and go-to-market initiatives
- Participate in industry events, client forums, and capability presentations
Required Qualifications & Skills:
Experience:
- 10–15+ years in pharmacovigilance, drug safety, or life sciences services
- 5+ years in pre-sales, solution consulting, or client solution design
- Demonstrated experience supporting large pharmacovigilance outsourcing and/or technology transformation deals
- Experience working with global pharmaceutical or biotech clients
- Proven track record contributing to revenue growth and successful deal closures
Domain Expertise
- Strong working knowledge of:
- Global pharmacovigilance regulations (FDA, EMA, MHRA, ICH)
- End-to-end pharmacovigilance processes, global and local
- Safety databases and PV technology ecosystems
- Quality and compliance frameworks
- Inspection readiness and regulatory audits
Commercial & Leadership Skills
- Strong business and financial acumen
- Ability to design commercially viable service and technology solutions
- Excellent stakeholder management and executive communication skills
- Ability to lead cross-functional teams in complex deal environments
- Strategic thinking combined with operational pragmatism
Preferred Skills:
- Experience in pharmacovigilance outsourcing or managed services
- Experience with digital transformation or automation in PV
- Familiarity with AI / data / analytics solutions in safety
- Experience leading global or regional solution consulting teams
- MBA or advanced degree in Life Sciences, Pharmacy, or Business
Equal Opportunity:
We are committed to diversity and inclusivity in our hiring practices.
