VP, AI Automation

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house talent acquisition teams.

About our client

Our client operates in the consumer financial services space, focusing on making everyday purchases and essential needs more accessible through flexible financing solutions. They support individuals across their financial journey—from obtaining their first line of credit to managing long-term financial flexibility—by enabling more informed and responsible credit decisions.

Our client has built a vast network that connects consumers with a wide range of small and mid-sized businesses, as well as providers in the health and wellness sector. Through this ecosystem, they play a meaningful role in supporting both customer financial well-being and the growth of businesses that form a critical part of the broader economy.

As a VP, AI Automation, you will be responsible for...

• Defining and executing the enterprise AI automation strategy aligned with the institution's broader digital transformation goals.
• Building and scaling a robust automation platform that supports Agentic AI systems, RPA, and enterprise agent development.
• Leading and growing a high-performing multidisciplinary team of AI engineers, developers, and automation specialists.
• Building and maintaining a scalable, secure, and flexible AI automation platform that integrates with existing enterprise systems and data architectures.
• Staying abreast of emerging AI technologies and automation trends to continually evolve the platform and leverage state-of-the-art solutions.
• Overseeing the design, development, and deployment of intelligent agent systems that drive operational efficiency and enhance customer experiences.
• Innovating on autonomous and semi-autonomous agents to support both front-office and back-office operations.
• Fostering collaboration across business units to identify automation use cases and deploy enterprise-grade agent solutions.
• Leading the RPA strategy and implementation, focusing on end-to-end automation of complex workflows and processes.
• Ensuring best practices in governance, security, and compliance are maintained in all automation initiatives.
• Collaborating closely with commercial, product, and technology teams on Agentic Commerce projects, leveraging AI agents to enhance client engagement, product recommendations, and transactional workflows.
• Driving innovations that integrate automation capabilities into commerce platforms, improving speed and personalization.
• Partnering with senior leadership and key stakeholders across the institution to advocate for AI automation initiatives and secure buy-in.
• Driving a culture of innovation and continuous improvement in automation adoption.
• Working with multiple co-located and distributed teams (off-shore and on-shore)
• Performing other duties and/or special projects as assigned

What you already have...

• Bachelor's degree in Computer Science, Business, or related field, with a minimum of 8 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 10 years of experience in Information Technology .
• Deep understanding of Agentic AI, Enterprise Agent Development, and Robotic Process Automation technologies.
• Experience driving enterprise-scale automation platforms with a focus on scalability, security, and compliance.