Job Title: Voice Support Executive
Job Location: Marathahalli, Bangalore
Job Type: Full-Time
Job Description
We are looking for enthusiastic and customer-focused Voice Support Executives to join our team. The role involves handling inbound/outbound customer calls, resolving queries, and providing excellent customer service.
Roles & Responsibilities
- Handle customer interactions via voice calls professionally
- Understand customer issues and provide accurate resolutions
- Maintain a high level of customer satisfaction
- Follow communication scripts and company processes
- Document customer interactions and feedback
Eligibility Criteria
- Graduation is mandatory (any discipline)
- Experience:
- Freshers welcome
- Minimum 1 year of BPO experience for experienced candidates
- Languages Required:
- English Must
- Hindi Must
- Strong communication and interpersonal skills
Salary & Benefits
- Freshers: 23,000 per month
- Experienced: 26,500 per month
- Joining Bonus: 4,000 (paid in the 2nd month after joining)
- Fixed monthly salary with growth opportunities
Work Details
- Working Days: 6 days a week
- Work Location: Marathahalli, Bangalore
Preferred Skills
- Good listening and problem-solving skills
- Ability to handle customers calmly and professionally
- Willingness to work in a fast-paced environment
