Voice Process Freshers / Experience

Role Responsibilities:

• Answer customer queries and address concerns about products or services.
• Resolve issues and effectively handle customer complaints.
• Conduct calls to pitch company products and services to customers.
• Manage both inbound and outbound customer calls.

Key Deliverables:

• High customer satisfaction through effective query and complaint resolution.
• Successful sales pitches for company products and services.
• Efficient handling of a high volume of inbound and outbound calls.
• Strong communication and negotiation skills demonstrated in interactions.