Voice and Accent Trainer - (US Healthcare)

We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center

team in Bangalore. This role is ideal for candidates with excellent voice and

communication skills, a passion for training, and a strong understanding of healthcare

voice processes.

Experience:

2+ years of experience in a healthcare voice process or as a trainer in a BPO

environment.

Candidates with less experience but exceptional voice and communication skills are

encouraged to apply.

· Strong understanding of healthcare voice processes and customer engagement.

· Excellent verbal and written communication skills with a focus on voice clarity and

modulation.

· Ability to design and deliver engaging training sessions.

· Basic knowledge of healthcare processes, and claims is preferred.

· Comfortable working fixed night shifts to align with international client requirements.

· Training delivery and facilitation

· Voice and communication coaching

· Presentation and interpersonal skills

· Attention to detail and adaptability

· Time management and organizational abilities