Vmware Consultant

Vmware Horizon

6+ Years/Full Time

Bangalore(Only Locals)

Note: Immediate/15 NP Only

Job Description:

As a part of MS Vmware and Horizon VDI support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in VMware vSphere, Horizon VDI, VCF to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly.

Eligibility & Qualification:

• Bachelor's degree in Engineering (or Equivalent).

• Minimum 8 years of relevant experience in Enterprise Managed Service environment.

• Certification on the latest tracks like VMware VCP, RHCSA, CCNA, ITIL is an added advantage.

• Flexible to work in 24/7 support environment.

Technical Skills:

• Admin, Operate and Manage vSphere Datacenter.

• Experience in ESXi and vCenter upgrades.

• Experience in ESXi command line interface.

• Experience in vCenter Appliance vPostgres database.

• Experience in vCenter HA, DRS, and other cluster features.

• Experience in Virtual Machine operations and configurations.

• Experience in vSphere Authentication, and Certificate Management.

• Experience in vSphere Performance Monitoring, Performance Chart, and esxtop.

• Experience in vSphere Networking, Standard Switch, Distributed Switch (DVS).

• Experience in vSphere Storage, iSCSI, FC, Software iSCSI, RDM configurations.

• Experience in vSphere security and ESXi hardening.

• Experience in log analysis and RCA

• Experience in Network troubleshooting, packet capture using pktcap and Wireshark.

• VMware PowerCLI knowledge and scripting experience.

• Good knowledge on VMware SRM and vSAN.

• Basic knowledge on Physical Network and Storage technologies.

• Admin, Operate and Manage VMware Horizon View and vSphere Datacenter

• Experience in managing Horizon Connection Server

• Experience in managing Unified Access Gateway (UAG)

• Experience in BLAST and PCoIP protocols

• Experience in golden image preparation for Windows and Linux Horizon desktops

• Knowledge on dedicated-assignment, floating-assignment pools, and automated pools

• Knowledge on Instant-Clone, RDS Desktop and Application Pools

• Experience in NVIDIA graphics cards configuration for Desktop Pools

• Experience in App Volumes, Application Packages

• Experience in Writable Volumes

• Experience in Dynamic Environment Manager (DEM) profile management and its features

• Experience in Horizon and vSphere upgrades

• VMware Cloud Foundation (VCF) Data center deployment

• Experience in SDDC Manager

• Experience in VCF components upgrade

• Experience in VCF troubleshooting & root cause analysis

• Experience in NSX-T troubleshooting & root cause analysis

• Experience in vSAN OSA & ESA

• Good understanding on DHCP, DNS and Active Directory.

• Basic knowledge on Linux Operating Systems.

Key Responsibilities:

• Resolve customer's issues via telephone, email, or remote sessions.

• Identify and escalate issues in a timely manner to vendor according to process guidelines.

• Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.

• Collaborate with other technology teams in diagnosing and isolating the cause of complex issues.

• Maintain quality on case documentation, SLA timeframes and operational metrics.

• Performs within the Productivity Measure of the team (scorecard).

• Handle Problem Management, Post Incident Reviews and RCA.

Non-Technical Skills:

• Excellent written and verbal communication skills.

• Commitment to deliver high quality product and solution support.

• Must achieve excellent customer satisfaction.

• Take ownership and work with high productivity and efficiency.

• Support other team members and seek their advice to make decisions on complex issues.