Visa Expert

Company Description

SkyDays Tours and Travels is a leading travel agency in Kerala, specializing in curated itineraries and personalized travel experiences. With a team of experienced travel experts, we aim to turn travel dreams into reality, whether for solo adventurers, families, or groups of friends. We provide end-to-end travel services to ensure smooth and hassle-free trips. From planning to returning home, our commitment lies in creating unforgettable and stress-free journeys for our clients.

Role Description

This is a full-time, on-site role for a Visa Expert located at our offices in Kochi and Calicut.The Visa Expert will be responsible for assisting clients with their visa application process, providing updated information on visa requirements, and ensuring the accuracy of submitted documents. The individual will liaise with consulates and embassies, track visa application statuses, maintain a database of processed applications, and address clients concerns or queries. Staying updated on changes in immigration policies and fostering positive client relationships are key aspects of this role.

Qualifications

• Strong understanding of Visa processing procedures, immigration policies, and document requirements
• Effective interpersonal and customer service skills to guide and communicate with clients professionally
• Excellent organizational skills and attention to detail to manage multiple applications efficiently
• Proficiency in Microsoft Office Suite and experience with maintaining client databases
• Problem-solving skills and the ability to work in a fast-paced, result-oriented environment
• Knowledge of foreign languages and experience in the travel or tourism industry is a plus
• Bachelor's degree in Tourism, Business Administration, or a related field preferred