Virtual Relationship Banking-Prime Officer-Processing - Kolkata

Group Company: HDFC Bank Limited

Designation: Virtual Relationship Banking-Prime Officer-Processing (SBU105_1394_100074)

Office Location: Gillanders House Kolkata (Branch)

Position description:

Prepare and Publish MISs on all areas of the Channel's operations

.Preparing Dashboard which is maintained as a quick snapshot containing every detail right from manpower count / productivity / product-wise volumes / cost / income / profitability / attrition etc…, and the same is shared with the Business Head and senior management.

.Preparing Score Card of all RM / TM / UH / RH providing a clear update on performance as is on various performance parameters

• Rolls out a monthly productivity report highlighting performance peaks and gaps, product-wise location-wise
• Contest, Daily & Hourly MIS updates: In addition to the above, also prepares several MISs to track the session wise and daily updates on business
• Analyzing huge data base and extracting business pertaining to the channel for preparing the business performance of the channel.
• Product Dump & Use File Reconciliation: Highlight & Track Missing business & arrange for credit following up with respective product.
• Lead Management: Downloading leads from CRM & share the MIS & Lead status with Channel.
• Preparing Adhoc MIS required by top management like preparing data for presentation, coordinating with regions to get the status of Insurance audit cases, Preparing masters.

Primary Responsibilities:

• Officer - Processing - performs the important function of tracking the business-critical activities and reporting the same as desired by the Management.
• The position liaises with the back-end teams of Product to obtain updates / dump on business and accordingly publishes MISs to the team, to the top management.
• He/She is also responsible to track and analyze cost.
• To maintain Dashboard and share it with the Management and Fincon on a monthly basis, besides publishing hourly, daily MISs on the Channel's business and operations.

Required work experience

• Years of experience: 1 to 2

Required Skills:

1. MIS, Analysis & presentation skills.
   

Required abilities

• Other:

  Major Stake holders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)

  
  

  . Prime Head

  . Regional Head

  . Unit Head

  . Team Managers

  . Channel Manager