We're Hiring: Virtual Medical Office Assistant
Location: Remote
Compensation: CTC 40,000 per month
We are looking for an experienced Virtual Medical Office Assistant to join our healthcare team.
If you have 2+ years of experience in a U.S. medical practice, strong EHR knowledge, a Bachelor in Dental Surgery/Bachelor of Pharmacy/MBBS degree with a strong interest and understanding of medicine, and excellent communication skills, this role is for you!
Key Responsibilities:
- Provide virtual administrative & clinical support to providers and care teams
- Manage and update patient data in EHR systems especially Point Click Care
- Managing calls, and RingCentral settings
- Schedule patient appointments, follow-ups
- Prepare and coordinate provider calendars and invoices
- Order labs and medication refills as directed
- Prepare reports, trackers, and dashboards in MS Excel & Adobe PDF
- Prepare credentialing packets for providers/facilities
- Monitor, sort & distribute incoming faxes with accurate documentation
- Manage shared email inboxes organize, sort, and respond to emails promptly and appropriately
- Track and ensure timely completion of assigned tasks & workflows
- Call and email providers for updates, ensuring follow-ups are completed on time
- Analyze and update patient lists to identify preventive care needs
- Upload, scan, and organize documents into EHR & other applications
- Support physicians and facilities with additional administrative tasks
- Ensure strict compliance with HIPAA and organizational standards
Required Skills & Experience:
A degree in Bachelor in Dental Surgery/Bachelor of Pharmacy/MBBS is a must
- 23 years of experience in a U.S. medical office
- Strong working knowledge of EHR systems
- Hands-on experience with patient scheduling and clinical workflows
- Excellent English communication skills (spoken & written, grammar proficiency)
- Proficiency in MS Excel (dashboards, trackers) & other productivity tools
- Expertise in Point Click Care and RingCentral
- Strong organizational and multitasking ability in a remote setting
- Detail-oriented, proactive, and reliable in problem-solving
- Empathetic and kind in patient and provider interactions
What We Offer:
Competitive pay: CTC 40,000 and opportunities for growth and career development
100% remote work environment
Supportive & collaborative team culture
If you meet the requirements and are passionate about healthcare support, we'd love to hear from you!
