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Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do
AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.
Do You Dream Big
We Need You.
Job Description
Job Title: AVD Engineer
Location: Bangalore (Onsite)
Reporting to: Sr. Manager CPCOE
PURPOSE OF ROLE: This role provides Level3 technical ownership for the Azure Virtual Desktop (AVD) platform, ensuring stability, performance, security, and cost efficiency of enterprise VDI environments. The role adds value by resolving complex production issues, driving root cause analysis, optimizing costs, and setting technical standards while mentoring L2 engineers and supporting global business users.
KEY TASKS AND ACCOUNTABILITIES
Own L3 support and escalation management for Azure Virtual Desktop environments, resolving complex issues related to session hosts, profiles, performance, and connectivity.
Perform deep troubleshooting and root cause analysis (RCA) for recurring and highseverity incidents and implement longterm preventive fixes.
Design, implement, and optimize AVD host pools, scaling plans, and image management to improve performance, availability, and user experience.
Drive AVD cost optimization initiatives through rightsizing, session density improvements, scaling automation, and storage optimization.
Implement and maintain security controls including Azure RBAC, Conditional Access, MFA, NSGs, and Defender for AVD environments.
Monitor AVD health using Azure Monitor and Log Analytics, identify trends, and proactively address risks.
Provide technical guidance and mentoring to L2 engineers and contribute to SOPs, runbooks, and knowledge articles.
Collaborate with crossfunctional teams (Cloud, Security, EUC, Service Desk) to standardize AVD best practices and platform improvements.
QUALIFICATIONS, EXPERIENCE, SKILLS
Education:
Experience:
Mandatory Skills:
Preferred (Good to have) Skills:
And above all of this, an undying love for beer!
We dream big to create future with more cheers.
Job ID: 145161717
