We're Hiring: Virtual Assistant - Property Support!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for a Virtual Assistant - Property Support to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Virtual Assistant - Property Support
Work Arrangement: Work from Home
Location: India
Schedule: Morning shift
Job description:
Key Responsibilities:
- Property Listings Management
- Build and update property listings across all online travel platforms and booking channels.
- Ensure accuracy of property details, photos, pricing, and availability.
- Onboarding New Properties
- Assist in the onboarding process for new hotels and properties.
- Coordinate with internal teams and property owners to gather required information and assets.
- Online Distribution Review
- Regularly review property distribution across online platforms to ensure consistency and visibility.
- Identify and resolve discrepancies in pricing, availability, or content.
- Payments Assistance
- Support the process of taking payments for properties.
- Ensure transactions are processed accurately and securely.
- Provide support in reconciling payments where required.
- Guest Communication & Admin Support
- Respond to guest enquiries and emails in a timely and professional manner.
- Provide administrative assistance including calendar management, data entry, and file organization.
- Assist with side reception duties as needed, helping to manage day-to-day virtual front desk operations.
Qualification and requirements:
- Previous experience as a Virtual Assistant or in the hospitality/tourism industry is highly desirable.
- Strong knowledge of online booking platforms (e.g., Booking.com, Expedia, Airbnb) is an advantage.
- Excellent written and verbal communication skills in English.
- Highly organized, detail-oriented, and proactive.
- Proficiency in Microsoft Office / Google Workspace; familiarity with property management systems is a plus.
- Ability to work independently and manage multiple priorities.
Non-negotiable skills & requirements:
- Excellent understanding of English spelling and grammar (for listing creation).
- Experience with online agents like (booking.com / Airbnb / etc would be favoured).
- Experience with marketing would also be favoured.
Perks & Benefits:
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
- Superb and exciting Mid-Year Parties with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
