This position provides senior leadership to large, diverse technology teams building innovative technical solutions to cater to internal and external customer requirements. Major accountabilities include:
Program Leadership
- Technically lead multiple products and complex assignments with broad scope and long-term business implications. Bear ultimate accountability for project outcomes, product quality, and developer productivity.
- Share accountability for program success and program financials; ensure budgets are managed to investment value.
- Oversee budget planning, resource allocation, and cost optimization for engineering operations.
- Define and execute a strategic technology roadmap that aligns with business priorities and drives long-term growth.
- Define and measure engineering KPIs, ensuring optimal system performance and stability.
Technology Leadership
- Develop a good technical understanding of product architecture & flows and be able to propose technical solutions.
- Possess hands-on technical capabilities to track, analyze, or resolve critical issues and customer queries.
- Be a major contributor to technical discussions and provide valuable insight and guidance on technology approach and processes.
- Envision the technology future state and plan future technology readiness for the products.
- Research current and upcoming technologies and application frameworks and provide recommendations.
- Proactively create and maintain solution and technology roadmaps.
- Work closely with business partners on product definition, product roadmaps, business case development, and overall direction.
- Source, evaluate, and manage appropriate vendors on the build and run of products in line with the full scope of program objectives.
- Drive scalability, security, and performance across all software solutions and platforms.
- Ensure product compliance to regulatory and industry standards.
- Drive next-gen technology innovation to enhance product value proposition and improve customer experience.
- Foster a culture of day-to-day innovation within the team.
- Manage operational and business concerns relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services.
People & Collaboration
- Lead and mentor global team members, ensuring the development of robust, high-quality, and scalable software.
- Create an inspiring, engaging, and performance-driven work environment for the team.
- Foster a culture of collaboration, accountability, innovation, and continuous learning.
- Attract, hire, and develop world-class engineering talent.
All About You
- Master's/bachelor's degree in computer science or engineering, and significant work experience with a proven track record of successfully leading and managing complex programs/projects/products and delivering to aggressive market needs.
- Engineering experience that demonstrates thought-leadership and cross-functional influence and partnership demonstrated by a successful track record of enabling business through smart solutioning, technical innovation, and delivery excellence.
- Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems.
- A solid foundation in Computer Science, with demonstrated hands-on experience building large and complex technical solutions.
- Hands-on experience building global web applications with full-stack expertise in diverse technologies, including cloud and AI/ML, would be a major plus.
- Proven ability to lead and manage large and diverse global teams (including vendor partners), and of building highly motivated, engaged, and innovative teams.
- Demonstrated understanding (basic to intermediate) of financial management, and ability to manage, track, and deliver to defined budget.
- Experience with estimating, forecasting, managing, and planning project costs, while making smart choices and trade-offs to manage any financial risks to the program.
- Sound, clear, and crisp verbal communication, with ability to effectively engage with internal and external stakeholders at all management levels, coupled with excellent negotiation skills.
- High-energy, detail-oriented, and proactive, with the ability to function under pressure in an independent environment, along with a high degree of initiative and self-motivation to drive results.
