Vice President of Professional Services

Strategic Leadership & Regional Operations

• Define and execute the Professional Services strategy for the EMEA-APAC region, tailoring delivery models to diverse regional markets.
• Own the end-to-end P&L for the region, focusing on optimal resource allocation, profitability, and operational efficiency within a lean organizational structure.

Delivery Excellence & Ecosystem Integration

• Direct large, complex global transformation programs, ensuring seamless integrations with major ERP ecosystems.
• Drive a Time-to-Value (TTV) mindset, accelerating customer Go-Lives and ROI through disciplined project management.
• Enforce rigorous PMO governance across a tiered team of Directors, Consultants, and Project Managers to ensure consistent quality.

Innovation & Agentic AI Transition

• Champion the transition from traditional SaaS implementation to Agentic AI / AI-first delivery models.
• Leverage automation and AI-driven accelerators to modernize delivery toolkits, improving implementation speed and adoption.

Cross-Functional Growth & Sales Alignment

• Partner closely with Sales to manage the Sales-to-Services hand-off, ensuring SOW integrity, margin protection, and delivery feasibility.
• Provide strategic delivery insights during pre-sales and deal shaping for high-value regional pursuits.