Role Overview
We are seeking a seasoned and strategic Vice President International Business Development to lead and expand our footprint in the US markets. This is a high-impact leadership role responsible for driving global revenue growth, building long-term partnerships, and leading enterprise sales efforts in the international BPO space.
Key Responsibilities
- Own and drive business development strategy for the US markets
- Market Research and Strategic Planning for Customer acquisitions, retentions and growth.
- Identify, pitch, and close large-scale outsourcing opportunities across verticals (Sales, Customer Support, HR, Legal etc.)
- Build and manage a strong pipeline of Fortune 1000 and mid-market clients
- Lead the entire sales cycle from lead generation and RFP response to contract negotiation and onboarding
- Collaborate with Operations & Delivery, Finance, HR, Legal, and other teams to design winning proposals
- Represent Flamingo Infinite at global events, client meetings, and industry forums
- Mentor and build a high-performing international business development team
- Ensure Compliances and Legal requirements fulfillment
Key Requirements
- Minimum 15 years of proven experience in BPO/ITES with a strong focus on international business development
- Minimum 10 years in US market for BPO sales and client services
- Demonstrated Leadership skills and Strategic thinking capabilities
- Demonstrated ability to close multi-million-dollar deals with CXO-level stakeholders
- Expertise in outsourcing services including sales, customer support, HR, legal processes, and advisory verticals
- Strong business acumen and deep understanding of the global outsourcing ecosystem
- Deep understanding of prevailing and emerging Technologies in BPO/BPM spaces
- Excellent communication, leadership, and presentation skills
- Willingness to travel internationally as required
- Excellent understanding of BPO service lines including sales, support, advisory, and legal domains
- Strong command over proposal writing, sales communication, and client engagement
- Analytical mindset with ability to manage performance metrics and targets
- Proficient in using CRM tools, MS Office, and sales enablement platforms
