Vice President Enterprise Sales

Who are we

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture's products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific.Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and

Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about

As Vice President – Enterprise Sales, you will lead our enterprise sales efforts in the West region, driving strategic engagements with large organizations and building long-term client partnerships.You will play a critical role in expanding Kapture CX's footprint by positioning our AI-powered CX solutions to solve complex business challenges for enterprise clients.

Sounds interesting

You will own and drive enterprise sales strategy for the West region, building and managing a strong pipeline of high-value opportunities, with particular focus on the BFSI sector.

You will engage with CXOs and senior decision-makers to understand business challenges and position Kapture's AI-powered CX platform as a strategic solution.

You will lead complex, consultative sales cycles from opportunity creation to deal closure for large enterprise accounts.

You will mentor and manage a team of enterprise sales professionals, enabling them to achieve ambitious revenue goals.

You will collaborate closely with product, marketing, and customer success teams to shape go-to-market strategies and deliver exceptional client outcomes.

This is a Mumbai-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role

Success in this role means consistently winning strategic enterprise deals, building trusted relationships with CXO-level leaders, and developing a high-performing sales team that drives sustained revenue growth.

What would make you a good fit for this role

You bring 15–18 years of experience in enterprise sales, preferably in B2B SaaS companies.

You have a strong track record of selling technology or AI-driven solutions to large enterprise clients.

You have significant experience selling into the BFSI sector and understand its unique challenges and opportunities.

You have prior experience leading and managing enterprise sales teams.

What are the most critical skills for this role

You are a consultative seller who can engage senior stakeholders and influence complex enterprise buying decisions.

You are skilled at navigating long, multi-stakeholder sales cycles and closing high-value deals.

You are an effective sales leader who can mentor teams and drive consistent revenue performance.

You will have an advantage if you:

You have previously sold AI, analytics, or automation platforms to enterprise organizations.

You have an established network of decision-makers within the West region, particularly in the BFSI industry.

You have experience working in high-growth SaaS environments.

You have led regional enterprise sales teams and built scalable sales processes.

Why should you be interested

The opportunity to shape enterprise growth for a fast-scaling global SaaS company.

The chance to lead and build a high-impact sales team.

A front-row seat in driving the adoption of AI-powered customer experience solutions.