Our Company
Oaktree is a leader among global investment managers specializing in alternative investments, with $205 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities. The firm has over 1200 employees and offices in 23 cities worldwide.
We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture.
For additional information please visit our website at www.oaktreecapital.com.
Responsibilities
As the Head of Data Operations, you will be responsible for leading the integration of data operations within our data engineering frameworks, our data quality teams and our governance practices. You will be responsible for developing a single pane of glass through which we can see daily progress of operational processes and quality data flowing through our pipelines to users and applications. This role is pivotal in driving resilient and proactive 24x7 data solutions and bridging the gap between engineering and business operations. You will be tasked with building robust operational processes that support the firm's data-driven decision-making while ensuring that data solutions are fully integrated into our technical environment for future growth.
Responsibilities include:
- Define and document operational processes and flows with required SLAs to meet business requirements.
- Create operational monitoring systems and proactive notifications to alert teams of issues to be proactively addressed.
- Lead the incident management function working with teams working directly with technical teams or business stakeholders to remediate issues, serving as incident lead for coordination and communication until issues are resolved.
- Perform root cause analysis of issues and develop recommended improvements for engineering, business operations and data stewards as needed.
- Experience in enterprise data platforms, building or stabilizing DWH environments, deep understanding & experience of data pipelines.
- Develop performance metrics and KPIs to measure the effectiveness of data operations, ensuring alignment with business goals and continuous improvement.
- Define and centralize operational 24x7 support model inclusive of staffing and training needs.
- Hire, train and mentor operational staff and develop a culture of urgency, efficiency and precision.
- Collaborate closely with data engineering teams to define and implement operational processes that align with data pipeline architectures, ensuring robust and scalable data solutions.
- Manage the day-to-day activities of data operations, ensuring that data flows through the new pipeline efficiently and accurately, with minimal disruption to downstream users.
- Foster a culture of collaboration and accountability between technical and business teams to ensure alignment on data quality objectives and operational goals.
- Lead strategic initiatives related to the optimization and scalability of data operations, ensuring that data processes are robust, efficient, and able to handle future growth.
Qualifications
- 15+ years of experience hands-on data management including data pipeline, data solutions, or a similar field, with at least 5 years in a leadership role.
- Knowledge of the asset management industry and financial data concepts
- Expertise in data pipeline architecture, data validation frameworks, and data governance processes, with the ability to integrate operational practices into engineering frameworks for long-term scalability.
- Ability to bridge the gap between technical teams and business stakeholders, ensuring that data operations are fully integrated into the firm's broader technical and business environment.
- Strong leadership and team management skills, with the ability to build and lead high-performing teams and collaborate across functions to drive operational excellence.
- Experience in developing and leading 24x7 centralized operations and follow the sun staffing models.
Personal Attributes
Builds strong, trust-based relationships across diverse teams and stakeholder groups. Operates with integrity, prioritizing organizational outcomes over politics. Skilled at consensus building, influencing at all levels, and driving alignment among executives, cross‑functional teams, clients, and third‑party partners.
- Executive Communication Communicates with clarity and precision. Able to distill complex data, operational, and technical concepts into compelling narratives for senior leadership and non-technical audiences.
- Independent & Collaborative Leadership
Equally effective leading independently or in highly collaborative environments. Demonstrates sound judgment while representing organizational priorities and senior leadership perspectives. Capable of advancing critical initiatives with limited supervision.
- High Performance & Work Ethic Driven by excellence, accountability, and continuous improvement. Consistently raises the bar for team performance and personal growth.
- Agility & Organizational Discipline Thrives in fast-paced environments, adapting quickly to shifting priorities. Strong multitasker with proven ability to manage complex workflows, allocate resources effectively, and deliver high-quality outcomes under pressure.
- Intellectual Curiosity & Analytical Rigor Continuously seeks to learn, innovate, and strengthen operational and technical capabilities. Brings strong analytical and problem‑solving skills, attention to detail, and the ability to master new technologies and methodologies.
- Results Orientation Sets ambitious but achievable goals, drives teams toward clear outcomes, and maintains a strong sense of urgency. A self‑starter with deep ownership mindset who ensures issues are resolved and objectives are met.
- Sound Judgment Makes balanced, data‑informed decisions that consider risk, business context, and long‑term implications. Trusted advisor to senior leadership.
Education
Bachelor's degree in business, engineering, computer science, or a related field.
Equal Opportunity Employment Policy
Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment.
This policy applies to all Oaktree applicants, employees, clients, and contractors.
Equal Opportunity Employment Policy
Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.
For positions based in Los Angeles
For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.
