The Role
- CAE market lead for SOA is responsible for delivering financial results across all CAE products (Rewards, Offers, Marketing Services, DY) against set objectives for the SOA division.
- Partnering with the account management team to develop account plans that protect existing revenue and drive growth. Partners with Services Sales team to identify and deliver on new business opportunities
- Provision of original thought to resolve issues and create new loyalty, Marketing and Consumer engagement business opportunities
- Ability to think strategically and develop both short and long term strategy for continuous growth and development and translating this into tangible annual roadmaps, priorities and tactical initiatives
- Oversee implementation and development of new CAE product & platform launches in the division
- Identify partnership opportunities and strategic partners to build a growing base of Mastercard related assets focused on customer-led product constructs.
- Leverages In-Market expertise to lead In-Market product strategy, product roadmaps & priorities, cross-product integration and leveraging market insights to differentiate from competitors
- Acts as an expert, advocate and champion for designated products to internal and external stakeholders
The role reports directly to CAE AP Regional Lead.
Experience, Knowledge , Skills
- Led complex, international, cross-functional programs
- Extensive success building relationships with global multi-cultural teams and coordinating remote teams
- Proven ability to build collaborative working relationships with internal and external stakeholders
- Product and partner management experience
- Deep understanding of issuers and merchants business needs and ability to pro-actively address these needs with CAE solutions.
- Background in consumer banking or selling to consumer banking clients, ideally in cards business, therefore having knowledge of the payments and card industry.
- Leading and managing through change
- Experience in loyalty industry and partnerships an advantage.
- Strong interpersonal and leadership skills; will need to be hands-on and able to function without a large infrastructure around him/her, yet still being able to leverage support from Regional and Global Office
- Strong sense of ownership and accountability
- Excellent verbal & written communication and presentation skills
- Highly proactive and self-driven individual who is comfortable operating in a fast-paced business environment, has strategic intent with a strong orientation to delivering tactically
