Job Summary
PFI Innovation Centre India is an exciting new innovation center. We're building a future that helps people live better lives longer— and we're looking for bold thinkers and team players to help us do it. Here, you'll tackle complex challenges, collaborate with brilliant minds across the globe, and grow your career while helping millions achieve financial security.
a Purpose Driven Company – 150 Years
While the PFI Innovation Centre India brand is new to India, you'll be a part of the Prudential Financial, Inc. family. Founded in 1875 in Newark, New Jersey, we serve 50 million customers across more than 50 countries. With $1.334 trillion in assets, we're a global leader in institutional asset management. The 2nd largest life insurer in the US and the 9th largest institutional global asset manager.
At PFI Innovation Centre India, you'll find a high-performance culture that's flexible, collaborative and grounded in respect. We engage with candor, take calibrated risks, and hold ourselves accountable — always focused on delivering for our customers. It's the standard we choose every day as we grow, perform, and win as one team.
We offer valuable leadership, mentoring and learning opportunities, paired with the flexibility and support to help you thrive.
Whether you're just starting out or ready to take your next step, we'll help you grow with purpose and do the best work of your career.
The VMD Analyst supports our company's Accounts Payable (AP) operations by performing invoice processing, vendor inquiry support, and basic transactional resolution activities. This role focuses on the accurate and timely processing of invoices and payments, maintaining proper documentation, and partnering with internal stakeholders and suppliers to resolve straightforward issues. The Analyst contributes to the effectiveness of daily AP operations while following established policies, procedures, and controls.
Key Responsibilities
Accounts Payable Processing
- Process standard invoices, credit memos, and payment requests in compliance with policies and approval requirements.
- Review invoice documentation for completeness, coding accuracy, and alignment with purchase orders or contracts.
- Support vendor maintenance activities by validating submitted information and escalating discrepancies as needed.
Issue Resolution & Customer Support
- Provide first-line support for supplier and internal inquiries related to invoice status, basic discrepancies, or payment timing.
- Research and resolve common exceptions such as missing documentation, incorrect coding, or minor mismatches.
- Collaborate with Procurement, AP Help Desk, and business partners to gather information and resolve routine issues.
Compliance & Controls Execution
- Follow established internal controls, workflows, and approval requirements to ensure accurate financial processing.
- Maintain proper documentation and audit trails in accordance with AP policies.
- Escalate suspected issues related to duplicate payments, fraud alerts, or policy deviations.
Reporting & Data Integrity Support
- Assist with maintaining invoice aging, exception reporting, and other standard AP operational reports.
- Support month-end close activities such as compiling invoice status updates or contributing data for reconciliations.
- Identify recurring errors and communicate them to senior AP team members for further investigation.
Process Improvement Participation
- Recommend improvements to documentation, templates, and workflows based on daily processing experience.
- Participate in user testing for small system fixes or enhancements (under guidance).
- Adopt new procedures or tools introduced to improve accuracy or efficiency.
Qualifications
Education & Experience
- Degree in Accounting, Finance, Business, or related field preferred.
- 0–3 years of experience in Accounts Payable, Procure‑to‑Pay, or administrative/financial operations.
- Experience in an AP shared service or high-volume environment is a plus but not required.
Technical Knowledge
- Basic understanding of AP and P2P processes such as invoice processing, approvals, and payment cycles.
- Familiarity with ERP or invoice workflow systems (e.g., SAP, Oracle, Workday, Ariba, Coupa) preferred but not required.
- Proficiency in Excel for data entry, sorting, filtering, and basic analysis.
Skills and Competencies
Analytical & Detail Orientation
- Strong attention to detail and accuracy in reviewing invoice data and entering transactions.
- Ability to follow structured procedures and identify obvious inconsistencies.
Communication & Collaboration
- Clear and professional communication skills for interacting with internal stakeholders and suppliers.
- Ability to ask clarifying questions and escalate issues when appropriate.
Professional Attributes
- Dependable, organized, and able to manage routine tasks with consistency.
- Willingness to learn and adapt to new systems and processes.
- Strong customer service orientation and a positive, solution-focused attitude.
