Operations Management:
- Oversee day-to-day vending operations, ensuring machines are stocked, clean, and functioning properly.
- Develop and implement operational procedures to maximize efficiency and profitability.
- Monitor machine performance and initiate repairs or maintenance as needed.
- Key account management for clients and see the machines are running smoothly and all the products are provided on time
- Have regular client meetings to understand and solve problems
Team Supervision:
- Train, and manage a team of vending city spoc
- Coordinate with site spoc for efficient vending machine operations .
- Conduct performance evaluations and provide coaching and support.
Inventory and Supply Chain Management:
- Manage inventory levels to prevent shortages or overstock.
- Coordinate with suppliers and vendors to maintain consistent product availability.
- Implement inventory tracking and management systems.
Financial Management:
- Monitor budgets, track expenses,.
- Analyze sales data and identify opportunities to increase revenue and reduce costs.
- Minimize Vending Maintenance and Shifting cost with Vendor .
Customer Relations and Service Quality:
- Address customer complaints or service issues promptly and effectively.
- Develop strategies to improve customer satisfaction and loyalty.
- Maintain strong client relationships and secure new business opportunities.
Compliance and Safety:
- Ensure all operations comply with health and safety regulations.
- Maintain accurate records and documentation as required by law and company policy.
- Train staff on safety protocols and best practices.
Qualifications:
- Bachelor s degree in business administration, Logistics, Operations Management, or related field (preferred).
- Minimum of 3-5 years in operations management, preferably in vending, logistics, or retail.
- Strong leadership and team management abilities.
- Excellent problem-solving and decision-making skills.
- Proficiency with inventory management and route optimization software.
- Financial acumen and budget management experience.
- Strong communication and interpersonal skills.
