vehicle loan RM SRM

Company Description DR Finance Consultancy Pvt. Ltd. is a financial services company dedicated to providing accessible, reliable, and customer-focused loan and financial solutions. The organization supports individuals, families, professionals, entrepreneurs, and businesses in exploring financing options tailored to their specific needs. Its services span Home Loans, Personal Loans, Business Loans, Property Loans, Vehicle Loans, and other financial products, with professional guidance offered throughout the borrowing journey. DR Finance Consultancy emphasizes transparency, convenience, and alignment with customers long-term financial goals. The company's mission is to simplify access to suitable financial solutions while upholding high standards of professionalism, trust, and customer service.
Role Description The Vehicle Loan RM/SRM is a full-time, on-site role based in Makrana, responsible for managing end-to-end vehicle loan processes and customer relationships. Daily activities include identifying and approaching prospective customers, explaining vehicle loan products and eligibility criteria, and assisting customers in selecting suitable financing options. The role involves collecting and verifying documentation, coordinating with internal credit and operations teams, and ensuring timely processing and disbursement of vehicle loans. The RM/SRM will monitor loan applications, follow up on pending cases, maintain accurate records, and support post-disbursement customer service and query resolution. The position also includes achieving sales targets, building long-term relationships with dealers and partners, and adhering to company policies, compliance, and ethical standards.
Qualifications

• Candidates should possess strong customer service and relationship management skills, with the ability to build trust and maintain long-term client and dealer partnerships.
• Candidates should possess sales and negotiation skills, including target-oriented mindset, lead generation ability, and confidence in presenting loan products and terms.
• Candidates should possess communication and interpersonal skills, including clear verbal and written communication, active listening, and professionalism in client interactions.
• Candidates should possess basic financial understanding and analytical skills to assess eligibility, interpret loan policies, and review documentation accurately.
• Candidates should possess organizational and time management skills, with attention to detail in handling paperwork, follow-ups, and multiple customer cases.
• Prior experience in retail lending, vehicle loans, banking, or NBFC/financial services will be an advantage.
• A minimum of a high school diploma; a bachelor's degree in finance, commerce, business, or a related field is preferred.
• Comfort with using computers, basic office software, and mobile applications for loan processing and reporting.
• Local market knowledge of Makrana and surrounding areas, and the ability to work on-site and travel locally as required.