Role: Business Analyst - Life Science/IT/Pharmaceutical
Experience: 5 Years
Location: HYD (Hybrid/Remote)
Mandatory: Veeva Vault, CRM, Event module.
JD:
Key Responsibilities
- Liaise actively with business stakeholders to understand and translate business needs into technical specifications.
- Proactively engaged with cross-functional teams to convert unstructured requirements into well-defined deliverables.
- Analyse current business processes and recommend improvements to increase operational efficiency and effectiveness.
- Lead or support the implementation of new systems or modifications to existing systems, ensuring alignment with business goals.
- Conduct data analysis to gather insights and support business decision-making.
- Create comprehensive documentation and provide end-user training to facilitate system adoption.
- Ensure adherence to corporate IT policies and compliance standards, including data security and internal audit requirements.
- Manage multiple concurrent projects, ensuring timely delivery and stakeholder satisfaction.
- Collaborate with other IT teams, business units, and external vendors to deliver integrated solutions.
- Provide specialized focus on Veeva Vault Promomats,Veeva CRM, and Salesforce solutions in a Healthcare/Life Sciences context.
Technical & Functional Expertise
The IT Business Analyst must have advanced-level expertise in the following areas:
- Veeva Vault Promomats
- Salesforce (with emphasis on Healthcare Solutions)
- Business requirements gathering and documentation
- Process improvement and optimization
- Functional system implementation and configuration
- End-user support and training
In addition, the candidate should have broad experience in:
- Integration solutions
- Global Data Warehouse solutions
- Master Data Management (MDM) solutions
Experience with the following products is an advantage:
- IQVIA – Software used to enhance healthcare innovation and patient outcomes.
- Accuratics – Advanced analytics software used in the healthcare sector for insights and strategic decision-making.
Required Skills & Experience
- Bachelor's degree in a relevant field
- 5–7 years of experience in business systems analysis and/or software development
- Strong understanding of business requirements and ability to translate them into scalable technical solutions
- Excellent written and verbal communication skills
- Ability to manage multiple projects simultaneously across different scales (small, medium, large)
