The team
Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your work profile
- Configure and administer Veeva Vault RIM across Registration, Submission, Publishing, and Submission Archive modules.
- Own release items end-to-end, Jira enhancements, technical solutioning, configuration build, testing, and deployment.
- Design and maintain lifecycle states, workflows, action triggers, validation rules, and formula fields.
- Build and optimize complex multi-pass reports and dashboards to support regulatory operations, metrics tracking, and business reporting needs.
- Support and troubleshoot integrations between Vault RIM and external systems such as translation management platforms, regulatory databases, and enterprise data sources.
- Develop and maintain Veeva SDK-based customizations including action triggers, and custom triggers to extend platform capabilities beyond standard configuration.
- Support OAuth 2.0 / Entra ID (Azure AD) authentication setup and troubleshooting for Vault integrations and connected applications.
- Serve as a key liaison between Client, Veeva, and other external/internal stakeholders including regulatory, labelling, and alliance partner teams.
- Utilize Postman to execute API calls, test endpoints, and debug integration issues between Vault RIM and external systems.
- Configure and manage Vault security including custom sharing rules, matching sharing rules, dynamic access control, application roles, permission sets, and security profiles to ensure compliant and role-appropriate access across RIM modules.
Key skills required:
- 4 to 8 years of experience in Veeva Vault administration, preferably Vault RIM.
- Bachelors/Master Degree (preferably BE/BTech) with Programming background is must.
- Strong working knowledge of VQL, validation rules, action triggers, lifecycle configuration, and formula fields.
- Hands-on experience building complex multi-pass reports and configuring dashboards within Vault.
- Proven experience supporting or building Vault integrations with external systems (APIs, Vault-to-Vault connections).
- Working knowledge of Veeva SDK (Java-based entry actions, custom triggers).
- Understanding of OAuth 2.0 / OpenID Connect authentication flows, preferably with Azure AD / Entra ID integration experience.
- Solid understanding of regulatory submission content plans, dossier items, registration tracking, and publishing processes.
- Proven experience with configuration management and system validation in GxP settings.
- Familiarity with GxP and validation documentation standards.
- Strong interpersonal skills with the ability to coordinate across global teams and vendors.
- Hands-on experience using Postman for API testing, query execution, and troubleshooting integration failures.
- Strong understanding of Veeva Vault security model including custom sharing rules, matching sharing rules, dynamic access control, application roles, permission sets, security profiles, and role-based access management in a complex multi-module RIM environment.
Desired Qualifications:
- Exposure to AWS services (Lambda, S3, API Gateway) in the context of Vault-related custom solutions or hosted code.
- Veeva Vault certification (White Belt or above) is a plus.
- Experience participating in POC evaluations for AI/automation tools within regulatory operations.
- Graduate degree (Science or Engineering) from premier institutes
Location and way of working:
- Base location: PAN India
- Willingness to travel for short- and long-term durations.
