Veeva CRM Admin Professional

What you will do

In this vital role you will be responsible for helping manage the Veeva CRM platform; including system configuration, development, operations, data integrity, and continuous improvement initiatives. This role involves working closely with product owners, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.

• Administer and configure Veeva CRM (Salesforce-based) system.
• Configure and/or customize Veeva CRM to meet business requirements, including creating custom fields, workflows, and validation rules.
• Develop and maintain data quality standards, monitor data integrity and ensure the system is aligned with organizational needs.
• Perform regular system updates, patches, and integration with other platforms as needed.
• Contribute to both front-end and back-end development using cloud technology
• Identify and resolve technical challenges effectively
• Stay updated with the latest trends and advancements
• Work closely with product team, business team, and other stakeholders
• Identify and resolve software bugs and performance issues
• Work on integrating with other systems and platforms to ensure seamless data flow and functionality

What we expect of you

• Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR
• Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR
• Diploma and 7 to 9 years of Computer Science, IT or related field experience

Basic Qualifications:

• Strong knowledge of Veeva CRM administration and Salesforce.
• Strong understanding of software development methodologies, including Agile and Scrum
• Experience working in a DevOps environment, which involves designing, developing and maintaining software applications and solutions that meet business needs.
• Excellent problem-solving skills and attention to detail.

Preferred Qualifications:

• Experience with Salesforce Apex, Visualforce, and Lightning components is a plus.

Professional Certifications:

• Relevant certifications such as Veeva CRM and Salesforce Administrator (preferred)
• SAFe for Teams certification (preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals