Strengthen Enterprise Backup Resilience Across Multi-Cloud Environments
The Veeam SME anchors the reliability of enterprise data protection strategies, ensuring business-critical systems remain secure, recoverable, and always available across complex multi-cloud environments. This role directly supports global business continuity, safeguarding operations against disruption while enabling scalable growth. Built for long-term career progression with Emapta, it offers a top 1% experience for top 1% talent-where expertise is valued, impact is visible, and you operate alongside high-performing global teams.
Job Snapshot
Employment Type: Full-time
Shift: Night Shift, Weekends Off
Work Setup: Work From Home/Remote, India
Benefits
- Competitive package
- Medical life insurance
- Work from home arrangement
- Fixed weekends off
- Standard government and Emapta benefits
- Well-equipped, modern, and accessible offices
- Employee engagement initiatives
- Mentorship and exposure to global leaders and teams
- Diverse, inclusive, and supportive culture
- Transparent performance management
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
Qualifications
- 2 to 4 years of experience managing Veeam environments
- Experience working in an MSP or multi-client environment (strongly preferred)
- Proven experience in backup architecture and disaster recovery planning
- Veeam certification such as VMCE (preferred)
- Strong troubleshooting and root cause analysis skills
Core Expertise
- Expert-level proficiency in VeeamBackup & Replication
- Strong experience with VeeamCloudConnect, SOBR, and immutability using Linux hardened repositories
- Proven knowledge of Veeam Backup for Microsoft365
Infrastructure Knowledge
- Strong experience with VMwarevSphere
- Working knowledge of Hyper-V (nice to have)
- Solid understanding of storage systems including SAN, NAS, and S3-compatibleobjectstorage
- Strong knowledge of networking fundamentals including VPN, firewalls, and segmentation
Cloud Platforms
- Experience with at least one cloud platform such as Microsoft Azure, AWS, or ThinkOn
Operating Systems
- Advanced experience with Windows Server
- Working knowledge of Linux for hardened repositories
Soft Skills
- Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
- Structured and process-oriented mindset
- Strong ownership and accountability in incident resolution
- Ability to work independently in a remote environment
- Client-first mindset
Nice-to-Have (Differentiators)
- Experience with ransomware recovery strategies
- Knowledge of immutable storage and air-gap architectures
- Exposure to Backup-as-a-Service billing models such as per VM or per TB
- Experience integrating backup solutions with DRaaS environments
Key Responsibilities
Architecture & Design
- Design and implement Veeam-based backup and recovery solutions
- Define backup strategies including RPO, RTO, retention, and immutability
- Support hybrid and cloud-based backup architectures across on-prem and cloud environments
- Align solutions with client compliance and business continuity requirements
Operations & Support
- Manage and monitor daily backup operations across multiple client environments
- Troubleshoot backup failures, performance issues, and restore processes
- Perform and validate backup restores including file-level, VM-level, and full disaster recovery scenarios
- Ensure SLA adherence for backup success rates and recovery timelines
Optimization & Governance
- Optimize storage usage, retention policies, and backup performance
- Implement best practices including immutability, air-gapped backups, and ransomware protection
- Maintain documentation and standard operating procedures
- Participate in capacity planning and cost optimization initiatives
Client & Internal Collaboration
- Act as technical escalation point for backup-related issues
- Support pre-sales activities including solution validation, sizing, and architecture input
- Collaborate with Infrastructure, Cloud, and Service Desk teams
- Contribute to client QBRs involving backup strategy and risk discussions
Continuous Improvement
- Stay updated with Veeam features, updates, and industry best practices
- Identify opportunities to standardize and productize backup services
- Contribute to internal Backup-as-a-Service offerings
Key Success Metrics (KPIs)
- Achieve backup success rate of 98-99% or higher
- Meet recovery time objectives and ensure RTO compliance
- Maintain efficient incident resolution time (MTTR)
- Reduce backup failures and recurring issues
- Ensure accuracy and completeness of documentation
About the Client
Our client is a North American IT solutions provider founded in 2006, known for delivering advanced virtual desktop infrastructure, endpoint management, and cloud services. They support businesses with tailored managed and professional services, enabling secure, scalable, and high-performing IT environments. Backed by strong partnerships with leading technology providers and recognized as one of the most certified Citrix Platinum partners in the region, they have built a reputation for innovation, accountability, and consistently delivering high-impact solutions that drive client success.
Welcome to Emapta India-your gateway to professional excellence
At Emapta India, careers are built on stability, growth, and meaningful global exposure. Partner with international clients across industries while staying rooted in your home country. With a strong network of global partners, we create opportunities that empower professionals to thrive, innovate, and make a real impact. Join a community driven by ambition, collaboration, and long-term success-where your potential meets limitless global possibilities.
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