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VDA Support L2 Engineer_Rishika POC

4-6 Years
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Job Description

We are seeking a skilled VMware Horizon VDI Engineer to design, deploy, and manage virtual desktop infrastructure (VDI) and published application delivery solutions. The role involves supporting Horizon View environments, performing automation, troubleshooting, and ensuring optimal performance and availability of virtual desktops and applications.

Key Responsibilities:

VDI Deployment & Management

  • Deploy and manage virtual desktop and published application delivery using VMware Horizon View.
  • Manage Active Directory, Windows Server 2016/2019, and Windows 10 environments for VDI solutions.
  • Configure and maintain VMware technologies including vSphere, vSAN, NSX, and F5.
  • Administer Horizon Cloud environments and Windows Desktop Management tools.

Networking & Protocols

  • Ensure understanding and management of TCP/IP protocols and services: PCoIP, Blast, RDP, ICMP, UDP, TCP, SMTP, SNMP, LDAP, DNS, NTP, and related networking protocols.

Automation & Scripting

  • Automate deployments and system processes using PowerShell scripting.
  • Work with operating systems management products like Intune and VMware.

Incident Management & Troubleshooting

  • Use ITSM tools (ServiceNow) to manage incidents, problems, requests, and changes.
  • Troubleshoot performance, connectivity, and user experience issues.
  • Provide rapid integration and support for new customers and environments.

Collaboration & Problem-Solving

  • Work as part of a diverse team, exercising sound judgment and creative problem-solving.
  • Handle multiple projects simultaneously while maintaining high standards of integrity, dependability, and urgency.

Required Skills & Competencies:

  • Strong experience with VMware Horizon View (VDI) deployment and administration.
  • Hands-on knowledge of vSphere, vSAN, NSX, and F5.
  • Experience managing Active Directory, Windows Server (2016/2019), and Windows 10.
  • Proficiency in automation and scripting using PowerShell.
  • Understanding of IT networking protocols (TCP/IP, RDP, Blast, PCoIP, LDAP, DNS, etc.).
  • Familiarity with ITSM tools (ServiceNow) and incident/problem/change management.

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Data & Strategy for your Talent, Market, R&D, and Growth Founded in 2003, Han Digital offers suite of strategic consulting and talent advisory to Fortune500 customers across Software/IT, BFSI, Semicon, Telco, Healthcare, and Engineering verticals. Our expertise spans Global Talent Intelligence, Market Research, GenAI Data Solutions, GCC Programs, Strategic Consulting, Executive Search and Talent Solutions. Our Core Focus Areas: 1.Global Capability Centers (GCCs), ER&D, and IT Pioneers: We offer a comprehensive strategic consulting suite for GCCs, ER&D, IT players, and tech startups in India, the Philippines & emerging ITBPM markets to scale and transform their businesses. 2.AI/MLOps Data Solutions: We empower GenAI players with all data annotation, content moderation, image sourcing, and data labeling, to enhance customer agility and innovation. 3.Executive Search and Hiring Solutions: Our executive search, specialized niche skill hiring and staffing cater specifically to the IT-BPM industry, helping you to find and hire the right talent. 4.Industry Research: We benchmark and provide custom market research to solve complex business problems related to the market, competition and growth. Why Han Digital •Proven Expertise: 20 years of expertise in talent intelligence and tracking over 15,000 niche technology skills. •Innovative Solutions: Offering scalable AI/MLOps data solutions to drive innovation and elevate customer experiences in the future of GenAI. •Hiring Partnerships: Yearly over 100,000 candidates and 5,000 job roles handled, helping niche technology and semiconductor hiring for Fortune 500 customers. Our Commitments to Excellence: At Han Digital, we believe in staying ahead of market trends through proven domain expertise and strong thought leadership.

Job ID: 139128481