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Job Description

We are looking for tech-savvy personnel who possess a result-oriented attitude. Duties for the Implementation Analyst will include a broad range of tasks such as maintaining ongoing customer relationships and networking, contributing to customer retention, onboarding, and training clients. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer queries.

Company website : www.cygnet.one

Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The overall responsibility is a combination of (but not limited to) skills Project Management, Indirect Taxation, Dubai E-Invoicing regulations, Govt and Cygnet API knowledge, customer training, and VAT return filing process.

Responsibilities:

1. E-Invoicing & VAT Compliance:

  • Stay up to date with UAE VAT regulations, Dubai E-Invoicing requirements (e.g., FTA guidelines), and ensure that project activities are compliant.
  • Assist clients in setting up, integrating, and maintaining E-Invoicing systems as per UAE regulatory standards.
  • Guide clients in preparing and filing VAT returns, ensuring accuracy and timeliness.
  • Address any E-Invoicing or VAT-related queries from project stakeholders.

2. Project Planning:

  • Collaborate with project managers to develop project plans, timelines, and resource allocation for E-Invoicing implementation projects.

3. Documentation & Reporting:

  • Maintain project charters and detailed implementation documentation.
  • Publish regular project status updates to stakeholders, highlighting progress and compliance status.

4. Stakeholder Communication:

  • Act as a liaison between internal teams (Engineering, Product, Compliance) and clients.
  • Communicate E-Invoicing requirements, updates, and best practices to project stakeholders.

5. Risk Management:

  • Identify potential risks during E-Invoicing implementation or compliance cycles and propose mitigation strategies.
  • Assist in resolving issues that may arise during project execution.

6. Cross-functional Collaboration:

  • Work closely with Finance, Legal, Engineering, Product Management, and Compliance teams to ensure smooth project execution and regulatory adherence.

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Job ID: 137802147