UX Designer

About The Company

Emeritus is dedicated to shaping the future of education by making high-quality, accessible, and affordable learning opportunities available worldwide. Through strategic collaborations with over 50 prestigious universities across the United States, Europe, Latin America, Southeast Asia, India, and China, Emeritus offers a diverse range of educational programs including short courses, degree programs, professional certificates, and senior executive programs. The company's innovative approach combines cutting-edge technology, curriculum design, and expert instruction from distinguished faculty, mentors, and coaches to deliver impactful learning experiences. Since its inception in 2015, Emeritus has empowered more than 250,000 learners across over 80 countries. As part of the Eruditus Group, Emeritus boasts a global workforce of over 2,000 employees with offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following a successful Series E funding round in August 2021, the company is valued at $3.2 billion, backed by prominent investors such as Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

About The Role

We are seeking a highly skilled and passionate Senior UX Designer to join our dynamic team. In this role, you will be responsible for driving the end-to-end user experience design for our global learners engaging in executive education programs developed in partnership with top-tier universities like MIT and UC Berkeley. Your primary focus will be to create seamless, intuitive, and scalable user experiences that support the entire learner journey—from enrollment and payment to course completion and certificate issuance. You will collaborate closely with cross-functional teams including Product Management, Engineering, Research, Data Science, and Business stakeholders to develop innovative solutions that meet user needs and business goals. As a senior member of the design team, you will lead initiatives, influence product strategy, advocate for user-centric design principles, and help establish best practices across our international portfolio.

Qualifications

To succeed in this role, candidates should possess a Bachelor's degree in Design, Human-Computer Interaction (HCI), Interaction Design, Psychology, Computer Science, or a related field, or demonstrate equivalent practical experience. A minimum of 6 years of professional UX design experience is required, particularly with complex digital products or enterprise software. A strong portfolio showcasing your end-to-end design process, problem-solving capabilities, and measurable impact on business outcomes is essential. Candidates must have expertise in user-centered design methodologies, interaction design principles, and proficiency with industry-standard tools such as Figma, Adobe Creative Suite, or similar. Excellent communication, presentation, and stakeholder management skills are vital, along with experience working in agile environments and designing accessible, inclusive user experiences.

Responsibilities

Leading the UX design process from discovery through delivery for complex features related to enrollment, payments, and learning modules.

Translating business objectives, user needs, and technical constraints into compelling and intuitive user experiences.

Creating detailed user flows, journey maps, wireframes, prototypes, interaction designs, and high-fidelity mockups to effectively communicate design concepts.

Designing scalable solutions that accommodate diverse global markets, user segments, and learning scenarios.

Developing and maintaining consistent design patterns aligned with our design systems and accessibility standards.

Collaborating with Product Managers to shape product vision, prioritize features, and refine roadmaps.

Partnering with Engineering teams to ensure the feasibility and quality of design implementations.

Working alongside Market Researchers, Instructional Designers, and University Partners to gather insights through user interviews, usability testing, and behavioral data analysis.

Championing user-centered design practices organization-wide and advocating for continuous improvement based on data and user feedback.

Driving design excellence by promoting best practices, influencing decision-making, and mentoring junior team members.

Contributing to the evolution of UX processes, accessibility standards, and design governance frameworks across the organization.

Benefits

Emeritus offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. This includes competitive salary packages, health insurance coverage, flexible working arrangements, and opportunities for continuous learning and development. Employees gain exposure to innovative projects in a fast-paced, global environment that fosters creativity and collaboration. Additionally, Emeritus emphasizes work-life balance, diversity, and inclusion, ensuring a supportive workplace where all team members can thrive and contribute meaningfully to our mission of transforming education worldwide.

Equal Opportunity

Emeritus is committed to creating an inclusive environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws. We believe that diverse perspectives and backgrounds drive innovation and excellence, and we are dedicated to fostering a workplace where everyone can succeed and grow.