User Experience Researcher

Founded in 2014, Worxwide Consulting is a dynamic and growing consulting firm specializing in Bid Management, Technical Writing, Product Design, Sales Automation, and Workflow automation through cutting-edge solutions like RPA and SharePoint. With a presence in the U.S., U.K., and India, Worxwide serves a diverse range of global clients across industries such as Manufacturing, EdTech, Health, Energy, Automobile, and Finance. The company is committed to maximizing business growth by offering tailored solutions that optimize costs, enhance process efficiencies, and leverage digital innovation. With a focus on refining user experiences and digital product strategies, Worxwide's design teams create seamless user journeys that drive adaptability and success.

This is a full-time hybrid role located in Reading, with some flexibility for remote work. The User Experience Researcher will be responsible for planning and conducting user research studies to gather insights that shape product strategy and design. This includes understanding user behaviors, needs, and motivations through methods like interviews, usability testing, surveys, and data analysis. The role involves collaborating with cross-functional teams to translate findings into actionable recommendations for improving user experience and providing research-based input during the design and development processes.

• Proficiency in User Research, including usability testing, interviews, and surveys
• Experience in analyzing qualitative and quantitative data to derive user insights
• Knowledge of creating personas, user journey maps, and other research artifacts
• Strong verbal and written communication skills to present findings effectively
• Ability to collaborate with cross-functional teams and adapt to changing priorities
• Familiarity with design tools and software (e.g., Figma, Sketch) is a plus
• A Bachelor's or Master's degree in User Experience Design, Human-Computer Interaction, Psychology, or a related field
• Experience in digital product design or working within industries like Health, EdTech, or Finance is advantageous