We are looking for User Experience Research (UXR) PM
Job Location: Hyderabad
Mode: Hybrid
Experience: 8+ Years
Responsibilities
- Systems Building & Operational Excellence
- Identify, architect and maintain solutions in endtoend research lifecycle such as scalable participant recruitment and scheduling workflows.
- Author, maintain, and enforce Standard Operating Procedures (SOPs) and playbooks that professionalize the research practice and ensure consistency across different product groups and stakeholders.
- Creative Communication & Stakeholder Enablement
- Create crossfunctional communication materials, including newsletters and executiveready updates that highlight UXR activities, insights, and ongoing programs to ensure visibility and alignment.
- Facilitate consistent internal communication by sharing research outcomes, operational updates, and progress across the UXR team, enabling transparency and collaboration.
- Research Operations, Scheduling & Program Support
- Coordinate user panels and research sessions across client platforms, including complex, nonstandard, or highstakes research engagements.
- Manage scheduling of sessions at scale, proactively identifying dependencies, conflicts, and risks and resolving them before they become blockers.
- Act as an operational partner to researchers, removing friction from research execution so teams can focus on insight generation.
- Documentation & Process Management
- Document UXR workflows, methodologies, and best practices to create clarity, repeatability, and operational resilience.
- Manage and maintain IDCrelevant stakeholderfacing content on the CxD website, including customer stories, research reels, and outcome summariesensuring accuracy, accessibility, and impact.
Skills:
- Program Coordination: 8+ years in ops, program/project management, or research / design ops roles
- Process & Systems Building: 5+ years building and managing operational processes in creative orgs / muti-team environment
- Executive & Stakeholder Communication: 5+ years creating seniorstakeholder communications and facilitating workshops/events
Required Qualifications
- Experience in project coordination or program management within a research, design, or creative environment.
- Proficiency in developing and coordinating workshops or events, preferably focused on customer engagement or executive alignment.
Preferred Qualifications
- Strong communication skills, with demonstrated ability to craft impactful newsletters, updates, and workshop materials that effectively convey research insights.
- Strong organizational skills, with attention to detail and experience managing schedules, tracking project progress, and maintaining documentation.
- Workshop expertise, including familiarity with designing and facilitating interactive sessions for executive or highimpact audiences.
- Familiarity with tools such as SharePoint, Teams, and Excel, as well as design and research tools like Figma, Sketch, or Jira.
- Processfocused mindset, with experience documenting and standardizing workflows to drive operational efficiency.
- Customerfocused orientation, with an understanding of user research and its role in driving innovation and inclusivity.
We are Navigators in the Age of Transformation:
We use sophisticated technology to transform clients into the digital age, but our top priority is our positive impact on the human experience. We ease anxiety and fear around digital transformation and replace it with opportunity. Launch IT is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Launch IT is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
About Company:
Launch IT India is wholly owned subsidiary of The Planet Group (http://www.launchcg.com.
http://theplanetgroup.com) a US company, offers attractive compensation and work environment for the prospective employees. Launch is an entrepreneurial business and technology consultancy. We help businesses and people navigate from current state to future state. Technology, tenacity, and creativity fuel our solutions with offices in Bellevue, Sacramento, Dallas, San Francisco, Hyderabad & Washington D.C.
