User Experience Designer

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.

Position Overview:

We are looking for an experienced Senior UX Designer with over 5 years of proven expertise to join our Commerce product team. This role requires a strong foundation in user-centered design principles, deep experience in UX research and analysis, and a passion for solving complex design challenges.

A critical aspect of this position is leading the creation, evolution, and management of our design system, ensuring consistency, scalability, and efficiency across our product experiences. The ideal candidate excels at building cohesive design foundations while also delivering thoughtful, research-driven product experiences.

Responsibilities:

• Drive the end-to-end design system strategy, including the creation and maintenance of scalable UI components, guidelines, and documentation.
• Ensure the design system supports consistent interactions, accessibility standards, and seamless collaboration between design and engineering teams.
• Drive organization-wide adoption by collaborating with designers, engineers, and product managers, providing guidance, support, and onboarding where needed.
• Continuously assess and enhance the design system to support emerging product needs, new technologies, and evolving industry trends.
• Conduct UX researchuser interviews, usability testing, surveys, competitive analysisto uncover insights into user behavior, needs, and pain points.
• Analyze research findings and translate them into clear, actionable design decisions and product improvements.
• Create intuitive and engaging design deliverables, including user flows, wireframes, prototypes, and high-fidelity visuals.