US Voice Process - Customer Support
24/7 Customer Private Limited- Posted a month ago
- Over 200 applicants have applied
Job Description
An International Process Job is a job where the executives are assigned to handle the calls from customers in the U.S. These jobs include product and Technical Support in which the customer is calling to solve an issue.
Skills Required:
Excellent Verbal and Written Communication skills.
Good Technical Knowledge
Good logical reasoning & analytical skills.
Able to interact with customers Call, should be able to answer servicing questions.
Able to work in Rotational and night shifts (US)
Salary Range : INR 3,50,000 - 6,00,000 L.P.A + Incentive + Goodies
Age limit: 18+ to 35 years below.
Benefits:
5 Days working 2 week off.
Two way cab facility.
Life Insurance.
Medical Insurance
World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones
Eligibility Criteria:
PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM freshers and experienced can apply.
Note: Please contact through WhatsApp if you have any questions between 12PM - 8PM only.
ONLY WORK FROM OFFICE
Contact Person
HR Ragini (Reference code-108)
Email : [Confidential Information]
Phone: 9801112676
More Info
Key Skills
About Company
24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 6500 professionals across seven delivery centers in the US, Canada, UK and India. The facilities support over 7500 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 8 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the funding of USD 22 million. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations. Last year 24/7 Customer was featured in New York Times Columnist, Tom Friedman's 'World is Flat'; Rated amongst the Top 5 best contact centers in a survey by neoIT and CMP Media and was also voted as the Best Young company in the services category by TiE, USA.
Earlier this year, 24/7 Customer has been ranked second, worldwide in the Top 10 Best Performing Call Center Firms in the Global Services 100 survey conducted by neoIT and Global Services magazine. Also received the 'Performance Excellence Award' for being the Top Exporter in the SME (ITeS) sector in Andhra Pradesh and IT Leadership Award for Excellence in Information Technology presented by IT People in association with NDTV and DNA. The company has been ranked as the fifth Top Call Center across the globe in Business Week's 'Hot players in the offshore outsourcing world' (source: Gartner I nc.). For further details please visit www.247customer.com.