Job Description
About The Role:
The Payroll Administrator will be based in India and play a critical role in delivering accurate, timely, and compliant payroll operations for North America, including U.S. in-house payroll and outsourced Canadian payroll. This position is responsible for executing end-to-end payroll process and ensuring employees are paid correctly in accordance with applicable regulations and company policies.
Reporting to the North America Payroll Manager, the Payroll Administrator partners closely with HR, Finance, IT, internal stakeholders, external payroll vendors, and relevant jurisdiction agencies to maintain payroll data integrity, resolve issues, and support process accuracy. The role also contributes to continuous improvement initiatives to enhance efficiency, strengthen processes, and deliver high-quality employee experience.
Key Responsibilities
- Execute end-to-end payroll cycle for North America, including U.S. in-house payroll and outsourced Canadian payroll, ensuring accurate, timely, and compliant payroll delivery.
- Review, validate, and reconcile payroll inputs and outputsincluding earnings, deductions, benefits, taxes, and statutory updatesto ensure completeness and accuracy.
- Prepare payroll summaries, reconciliations, and supporting documentation for review by payroll leadership.
- Identify, research, and resolve payroll discrepancies through data analysis and collaboration with HR, Finance, IT, Payroll partners, and relevant local, state, provincial, and federal agencies, as required.
- Coordinate with third-party payroll vendors supporting Canadian payroll to ensure accurate processing, timely issue resolution, and effective service delivery.
- Respond to employee payroll queries promptly and professionally, supporting a positive employee experience.
- Maintain accurate and compliant payroll documentation in line with company policies, audit requirements, and data protection standards.
- Own and maintain payroll process documentation, including standard operating procedures, work instructions, and process flows.
- Identify and implement process improvements, standardization opportunities, and system enhancements to optimize payroll delivery.
- Support payroll reporting, audits, and year-end activities as required.
Required Skills & Experience
- 35 years of hands-on payroll experience, including end-to-end payroll execution.
- Demonstrated experience supporting Canadian payroll, including coordination with outsourced payroll vendors and understanding of Canadian payroll processes.
- Experience supporting U.S. multi-state payroll.
- Proficiency with Oracle Cloud Payroll within Oracle Fusion Cloud HCM Suite or similar platforms.
- Strong Microsoft Excel skills, including lookups, pivot tables, data analysis, and structured reporting.
- Solid understanding of payroll compliance, statutory requirements, and payroll operations.
- Fluency in English (written and verbal) with the ability to clearly communicate payroll concepts.
- Ability to support North America working hours and collaborate effectively across time zones.
- Strong analytical, problem-solving, and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment.
What We're Looking For
A proactive and well-organized payroll professional who brings a process-driven and continuous-improvement mindset to their work. Someone who takes pride in delivering accurate and compliant payroll, is confident working with numbers, and is comfortable managing payroll across multiple North American jurisdictions. The ideal candidate is detail-oriented, solutions-focused, adaptable, and committed to delivering high-quality employee experience
#APAC
About Us
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
