Job Overview
We are hiring
US Outbound Call Center Agents / Senior Agents for a
US Appointment Setting & Sales process. This role requires professionals with
international BPO experience,
excellent English communication skills, and a strong sales mindset.
This is a
high-volume outbound calling role focused on
lead qualification, appointment setting, and sales conversations with US customers.
Key Responsibilities
- Make outbound calls to US prospects for appointment setting / lead generation / sales
- Engage decision-makers using approved scripts and sales frameworks
- Qualify leads and book appointments for the closing sales team
- Handle objections, rebuttals, and customer queries confidently
- Maintain accurate call logs, dispositions, and CRM updates
- Meet or exceed daily, weekly, and monthly KPIs (appointments, conversion, quality)
- Adhere to US compliance, QA, and call quality standards
Mandatory Requirements (Must-Have)
- Minimum 2 years of experience in an International Call Center (US Outbound)
- Prior experience in Appointment Setting / Sales / Lead Generation
- Excellent, impeccable spoken English (US accent preferred)
- Strong persuasion, negotiation, and objection-handling skills
- Comfortable with US night shifts
- Target-driven and performance-oriented mindset
- Experience in US verticals such as Solar, Insurance, Real Estate, Home Services sales
- Hands-on experience with outbound diallers
- Proven outbound sales performance with consistent target achievement
Compensation & Benefits
- Competitive fixed salary + performance-based incentives
- Stable US outbound process
- Structured training and ongoing QA support
- Career growth opportunities to Senior Agent / TL / QA roles
- Professional and performance-driven work environment
Number of Openings
30 Positions
Documents Required: Updated CV + Government ID
Walk In Interviews: from 27th Jan 2026 onwards - 11am to 3pm (Monday to Friday)
Venue - SkySun, 2nd Floor, a Artium 204, C-204, Phase 8B, Industrial Area, Sahibzada Ajit Singh Nagar, Punjab 160055
