US- Onboarding Specialist

• Managing the complete onboarding cycle (paperwork, compliance background check, drug test, etc.) for the newly identified hires based on different hiring requirements.
• Answering candidate questions regarding the process and keeping them engaged throughout the process.
• Effectively documenting and reporting the status of each candidate continuously.
• Escalating any issues to the Onboarding Leads without delay.

Required Knowledge, Skills, and Experience:

• Degree in a related field. (Business, Human Resources, Communication, etc.)
• 2+ years work experience in at least one of the listed fields:
• Human resources (preferred)
• Call center (preferred)
• Customer service
• Sales
• Training/education.
• Strong English communication skills (verbal and written) - being able to articulate complex information in a simple manner.
• Prior work experience that required using English skills at least 50% of the day.
• Strong learning aptitude and ability to apply new information to day-to-day work immediately.
• Ability to self-learn.
• Self-starter.
• Ability to handle high volume work environment.