Perform welcome/orientation calls with the newly hired employees, and regular follow-up calls with all the existing employees to resolve all open queries and concerns.
Responsible for managing/answering the HR incoming emails and responding to the queries within the expected timelines.
Attend to all employee-related queries such as any project updates, leave/vacation, company policies, injury reporting, referrals, timesheet submission, payroll, expenses, unemployment, etc.
Encourage candidates/consultants to use the company application, Stafflinepro, to manage every aspect of their employment, new job opportunities, and dedicated helpdesk on the go across multiple devices.
Rapport building and promoting the Companys Referral policy to the consultants.
Filling and executing necessary HR/ Employee related paperwork
Responsible forend-to-end process of candidate/consultant offboarding.
Review and approve vacation requests raised by the employees.
Responsible for escalations/grievance handling. Handling employee grievances including working conditions, salary-related matters, etc.
Responsible for providing superior customer service, and accurate and timely responses to Talent Management, Hiring Managers, and employees to ensure a professional and smooth work experience with the company.
