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US Bank – Customer Support (Voice)

Company name confidential
Thane, Mumbai City, Mumbai
1-10 Years
1 - 4.5 LPA
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Job Description

Urgent Hiring US Banking Voice Process

Process: US Bank Customer Support (Voice)

Company: Leading Multinational Company

Location: Malad / Thane

Work Mode: Work From Office

Shift Timings:

  • Any 9 hours shift between 4:00 PM 10:00 AM

Working Days:

  • 5 days working
  • 2 rotational weekly offs

Cab Facility:

Pickup & drop available between 9:00 PM 6:00 AM

Job Responsibilities:

  • Handle inbound customer calls for US banking customers
  • Resolve queries related to accounts, transactions, and banking services
  • Provide accurate information and ensure high customer satisfaction
  • Follow process guidelines and compliance standards
  • Maintain proper documentation of customer interactions

Eligibility Criteria:

Education: HSC / Graduate

Experience: Minimum 1 year of BPO voice experience (mandatory)

Good communication skills in English

Comfortable working in rotational shifts

Contact Person: Celesti

Call / WhatsApp: 8433524551

Immediate joiners preferred

Spotlight
  • Cafeteria, Office cab/shuttle, Maternity leaves, Rewards & recognition, Performance bonus, Health & insurance

12th Class (XII)

More Info

Job Type:
Permanent Job
Industry:
Technical Support, BPO, Customer Service, Outsourcing, Call Center
Role:
Customer Service Executive (Voice), Fresher
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

Job ID: 138268843

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Last Updated: 07-01-2026 02:19:40 PM
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