Description
We are urgently hiring for a CRM position in our diamond jewellery industry located in Indiranagar. The ideal candidate will be responsible for managing customer relationships and enhancing customer engagement to drive business growth.
Responsibilities
- Manage and maintain customer relationships effectively to enhance customer satisfaction and loyalty.
- Develop and implement strategies to improve customer engagement and retention rates.
- Analyze customer feedback and data to identify areas for improvement in service delivery and product offerings.
- Collaborate with sales and marketing teams to align CRM strategies with overall business goals.
Interested people please shares your updated resume to HR at 9916560596 our hr will start helping for next level Interview schedules
- Prepare and present reports on customer insights and CRM metrics to management.
Skills and Qualifications
- 3-10 years of experience in CRM, Any industry experience of CRM is preferred
- knowledge of CRM software and tools, such as Salesforce, HubSpot, or similar platforms.
- Excellent communication and interpersonal skills to build strong relationships with clients.
- Proficient in data analysis and reporting, with the ability to derive actionable insights from customer data.
- Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
Interested people please WhatsApp your updated resume to HR at 9916560596 or call our hr will start helping for next level Interview schedules
