Description
We are seeking a dedicated and experienced Manager for Client Servicing in Cluster 2. The ideal candidate will play a pivotal role in managing client relationships, ensuring satisfaction, and delivering exceptional service. This is an urgent opening aimed at enhancing our client engagement and support initiatives.
Responsibilities
- Manage client relationships and ensure satisfaction with services provided.
- Act as the primary point of contact for clients in Cluster 2.
- Coordinate with internal teams to ensure timely delivery of projects.
- Gather and analyze client feedback to improve service offerings.
- Prepare and present reports on client performance and service effectiveness.
Skills and Qualifications
- Bachelor's degree in Business Administration or related field.
- 2-4 years of experience in client servicing or account management.
- Strong communication and interpersonal skills.
- Ability to manage multiple clients and projects simultaneously.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent problem-solving and analytical abilities.
