About Us
- The Retail Jeweller India, based in Mumbai, is a leading media company dedicated to the fast growng 4 100 billion Gems and Jewellery industry.
- For over 20 years, it has published The Retail Jeweller Magazine, a bi-monthly print and digital publication that is a trusted resource for jewellery retailers across 603 cities and towns in India and Middle East.
- Additionally, it offers weekly digital newsletters such as RETAIL DIVE (India) and Retail DIVE (Middle East), connecting with a global audience in India and Middle East and beyond.
The Company Organizes Five Premier Industry Events
- Gemgold (Dubai) : A premier Jewellery b2b exhibition held annually for Indian and Middle East Based Manufacturers as exhibitors and Global Retailers and Wholesalers as buyers.
- Retail Jeweller India Awards (Mumbai), one of Indias most prestigious awards for jewellery retailers on Design Excellence,
- Retail Jeweller India Forum alongwith MD&CEO Leadership Awards (Mumbai), a conference featuring Jewellery industry leaders of India
- Retail Jeweller South Forum and Awards (Benguluru) ; a conference featuring Jewellery industry leaders of South India
- Retail Jeweller Middle East Forum and Awards (Dubai, UAE); A conference featuring Jewellery industry leaders of Middle East.
Role Overview
The General Manager Jewellery Exhibition Sales & Operations is a senior leadership role responsible for
revenue generation, exhibitor acquisition, sponsorship sales, and end-to-end execution of jewellery exhibitions, buyer-seller meets, forums, and allied B2B events.
The role combines
strategic sales leadership with
operational excellence, ensuring profitable growth, superior exhibitor experience, and flawless on-ground delivery.
Key Responsibilities
- Sales & Revenue Leadership
- Own P&L responsibility for jewellery exhibitions and related events
- Drive booth sales, sponsorship sales, and allied revenue streams
- Achieve sales targets, pricing strategies, and bundle offers
- Lead and execute a high-performance exhibition sales division
- Track daily/weekly MIS, pipeline, conversions, and closures
- Develop strategic relationships with manufacturers, wholesalers, brands, and exporters
- Upsell cross-platform opportunities (print, digital, awards, forums)
- Exhibition Operations & Execution
- Oversee end-to-end event execution: venue planning, floor layouts, logistics, vendor management
- Coordinate booth allocation, exhibitor services, power, branding, and signage
- Ensure timely delivery of exhibitor kits, contracts, invoices, and compliance
- Work closely with hotels, venues, freight forwarders, and contractors
- Handle crisis management and on-ground problem resolution
- Strategic Planning & Growth
- Conceptualize and launch new exhibition formats, geographies, and verticals
- Analyze market trends in gold, diamonds, silver, gemstones, and jewellery retail
- Build long-term exhibitor retention programs and loyalty initiatives
- Collaborate with editorial and marketing teams for positioning and storytelling
- Create annual roadmaps and multi-year expansion strategies
- Marketing & Stakeholder Coordination
- Align with marketing teams for campaigns, creatives, EDMs, social media, and PR
- Work with editorial teams for exhibitor coverage and show highlights
- Coordinate with finance for invoicing, collections, and reconciliations
- Maintain strong relationships with industry bodies and associations
- Team Leadership & Governance
- Recruit, mentor, and sales & operations executives and managers
- Set clear KPIs, performance benchmarks, and accountability systems
- Conduct regular reviews, training, and motivation programs
- Ensure compliance with contracts, policies, and brand standards
Key Skills & Competencies
- Strong B2B sales leadership in exhibitions or trade shows
- Deep understanding of the jewellery industry ecosystem
- Excellent negotiation and relationship-management skills
- Operational planning and multi-vendor coordination
- Financial acumen and P&L management
- Ability to work under pressure and manage large-scale Jewellery exhibitions
- Strong communication, leadership, and decision-making skills
Experience & Qualifications
- 515+ years in exhibitions, trade fairs,
- Proven track record of high-value sales closures and event execution
- Experience managing teams and multi-city / international events
- MBA or equivalent management qualification preferred.
Other Details
- Office is based in Phoenix Marketcity Mall compled at Paragon Plaza, Kurla West
- Office works 10.30 am to 6.30 pm; 5-days a week
- Salary as per Industry Standards; With Special Incentive Structure for this position.
- Family Medical Insurance is provided of INR 5 Lakhs after completion of 6 months probation
- Mobile Phone expenses are taken care off by company.
Skills: retail,exhibition sales,b2b sales,exibition sales,sales operations
