Urgent Hiring Chat/Mail Process Job Openings in bangalore

Description

We are urgently hiring for a Chat/Mail Process position in Bangalore, India. This role is ideal for freshers or entry-level candidates who are eager to start their careers in customer service. You will be responsible for providing exceptional support to our customers through chat and email communication.

Responsibilities

• Respond to customer inquiries via chat and email in a timely manner.
• Provide accurate and relevant information to customers regarding products and services.
• Resolve customer issues and complaints effectively to ensure satisfaction.
• Document customer interactions and maintain records of inquiries and resolutions.
• Collaborate with team members to improve service efficiency and customer experience.
• Participate in training sessions to enhance product knowledge and customer service skills.

Skills and Qualifications

• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using chat and email communication platforms.
• Basic knowledge of customer service principles and practices.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Familiarity with CRM software and Microsoft Office Suite is a plus.

Role: Chat & Mail Process

Passed Out: 2021-2025

Freshers

Qualification : Any Degree/ Any Graduate

Package - 3.3lpa - 4LPA

Location- Bengaluru

Required skills :

Strong Communication skills

Typing speed 35+ WPM

Perks & Benefits- Cab Facility/ Shift Allowance

Interested Candidate Kindly Call Or What's App SrijaHR - 999 401 6508