UPLC-MS/MS Field Service Engineer

Hiring: UPLC-MS/MS Field Service Engineer

Base Location: Mumbai, India

Coverage: Western India – Maharashtra, Ahmedabad & Goa

Travel: Pan-India travel may be required

Experience: 2+ years in UPLC-MS/MS

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We are looking for a UPLC-MS/MS Field Service Engineer who is passionate about customer success and comfortable supporting customers at hospitals and clinical laboratories.

Key Skills

LC-MS/MS | UPLC-MS/MS | Clinical Diagnostics | Tandem Quadrupole | Mass Spectrometry | Field Service | Troubleshooting | Preventive Maintenance | Equipment Installation | Customer Support

Required Qualifications

• Degree in Science, Engineering or related field

• Postgraduate degree is an advantage

• Minimum 2 years of hands-on UPLC-MS/MS experience

• Experience in diagnosis, repair and maintenance of LC-MS/MS systems

• Experience with clinical UPLC-MS/MS analytical systems is preferred

• Experience with Waters single and/or tandem quadrupole MS systems is highly preferred

• Strong troubleshooting and problem-solving abilities

• Clear, respectful and timely verbal and written communication

• Comfortable with frequent travel and customer-site visits

Preferred / Additional Experience

• Experience with Waters software

• HRMS (High-Resolution Mass Spectrometry) experience

• Experience supporting customers with multiple instrument vendors

• Strong customer responsiveness and personability

• High level of accountability and ownership

• Strong analytical thinking and mental flexibility

• Customer-centric attitude

• Strong technical aptitude