Advise Unqork users on architecture best practices, both general and application-specific
Develop reusable design patterns and share with the Unqork community
Build example applications that demonstrate design patterns or best practices
You will be a partner with clients, internal teams and SI's in the delivery of Unqork's platform and services
You will guide customers through technical and business solutions to promote greater adoption, value, and usage of Unqork
Be a strategic, long-term relationship manager; you will provide continuity from sale to production and beyond
Ensure client needs are met at the highest level of quality regardless of delivery model and resources assigned
Support ongoing account management, maintain and follow customer journeys, delivering value at every interaction with the customer
Develop and execute customer success strategies, ensuring adherence to all best practices, compliance to agreed-upon roles/responsibilities
What U Bring
7+ relevant years of experience as an engineer/architect
Familiarity with web technologies and services
Hands-on history of building solutions that are scalable, reliable, and sustainable (e.g., enterprise level, customer facing)
Experience in a technical, client-facing role
Specific experience in client relationship management, technical delivery, product management, utilizing metrics driven decisions, and managing a portfolio of key customers
Must have technical knowledge and a desire to learn the Unqork platform
Combination of both service orientation and solution-minded approach
