Location Name: Pune Corporate Office - Weikfield
Job Purpose
Lead the endtoend core sytem projects delivery for the DMS function, and delivering key tech transformation projects:
- Advance 2.0
- Assessing real Contactability of the portfolio & Data Enrichment
- Infra scale-up across all key DMS platforms
- Indus platform & workflow optimization
Duties And Responsibilities
A Key Accountabilities for the Role
Delivering key tech transformation projects in process automation
- Advance 2.0
- Assessing real Contactability of the portfolio & Data Enrichment
- Infra scale-up across all key DMS platforms
- Indus platform & workflow optimization
Requirements & Solutioning: Convert epics into user stories; draft process/data flows, API specs, and acceptance criteria.
Testing & Release Support: Prepare test cases; execute SIT/UAT; manage defects; complete golive checklists and runbooks.
Observability & Stability: Track SLA dashboards; perform rootcause analysis; document fixes and preventive actions.
Documentation & KT: Maintain SOPs, architecture runbooks, release notes, and user guides.
B Additional Accountabilities
Maintain backlog hygiene, dependency maps, and weekly status reports.
- Monthly Tracker, MNL, KRA & KPIs tracking & publishing to relevent stakeholders in timely manner.
Key Decisions / Dimensions
- Story scope & priortization, test scope, and minor design choices per standards.
- Escalation of risks/issues and data discrepancies.
Major Challenges
- Coordinating across multiple systems and environments.
- Ensuring complete test coverage under tight timelines.
- Managing production stability during peak loads.
Required Qualifications And Experience
Graduate (Engineering preferred); Agile/Scrum, API, or testing certifications desirable.
6-10 years in platform delivery/BA/testing in BFSI or similar.
- Hands on experience in ZBB, BPR/DPR, Draw.io & process mapping.
