Job Title: Process Trainer
Reports To (Title): Training Lead
Job Summary
We are seeking an experienced Mortgage trainer, manage multiple training requirements and its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example.
Requirements
Job Responsibilities:
- Past Mortgage Originations experience to design, develop and deliver training with two or more years of experience
- Must have excellent presentation skills
- Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance
- Identifying training needs by consulting with business stakeholders and using needs assessments
- Developing and delivering training solutions that meet business needs
- Optimizing training processes for efficiency
- Manage supply chain in terms of planning, organizing, ensuring high conversion and retention from onboarding new hires till handover to business
- Exhibit agility in both method and approach to accommodate planned and ad hoc requirements of the business
Competency Requirement (with Desired Proficiency Level)
- Communication Skills (Oral and Written) Advanced
- Mortgage Domain Expert
- Evaluating others Advanced
- Facilitation Skills Advanced
- Instructional Design Intermediate
- People Management Advanced
- Employee Engagement Advanced
- Stakeholder Management - Advanced
- Excel Skills Intermediate
- Flexibility, Integrity and Accountability - Expert
Additional Requirement
Graduate in any field
Experience/certification in Mortgage industry with expertise to loan processing & Initial Underwriting in US Residential Mortgage
