Hiring for Unit Manager-Recovery Strategy in a Bank.
Location-Kolkata
Design, implement, and optimize recovery strategies for the microfinance loan portfolio with a focus on improving collection efficiency, minimizing delinquency and write-offs, and enhancing field productivity through data analytics, digital interventions, and strategic redeployment.
Duties and Responsibilities:
- Analyzing the data and implementing different recovery strategies for enhanced collection.
- Perform data analysis to create reports & dashboards for the senior management to facilitate faster decision-making comprising collection trends, strategy impact, and slippage movement.
- End to end, monitoring the performance and productivity of all the staffs.
- Timely allocation of cases to field staff as per the devised strategy.
- Have a clear understanding of internal business and regulatory processes/policies and ability to apprehend the stakeholders on the requirements.
- Cross functional co-ordination with operations, collections & technology team for portfolio monitoring.
- Responsible for the timely & accurate submission of daily, weekly & monthly reporting.
- Track delinquency trends, portfolio stress and collection efficiency across territories.
- Assist senior management for the field operations optimization and manpower planning.
- Identify manpower gaps and suggest incremental hiring or agency support where needed.
- Ensure adherence to RBI Fair Practices Code in micro finance.
- Establish monitoring mechanisms to prevent coercive recovery practices.
Experience / Skillset / Certifications Required:
- Educational Qualification - MBA from Tier – 2 institutions or Postgraduate in Business or Finance
Relevant Job Experience – At least 10+ years of experience in microfinance operations/recovery at a bank/NBFC-MFI
