Unit Manager

Unit Manager – FoodWhisperer

Location: Hoodi, Bengaluru

Company: Gokhana

Business Unit: FoodWhisperer – A Subsidiary of Gokhana

Experience: 4–7 Years

Employment Type: Full-Time

About Gokhana

Gokhana is a growing food-tech and workplace food solutions company focused on delivering high-quality food and hospitality experiences across corporate and institutional environments.

About FoodWhisperer

FoodWhisperer is a subsidiary company of Gokhana, focused on providing professional food and hospitality services to corporate clients and large-scale workplaces.

We are looking for an experienced and result-oriented Unit Manager to manage day-to-day operations of our FoodWhisperer unit in Hoodi, Bengaluru.

Key Responsibilities

• Manage the overall day-to-day operations of the assigned food service unit.
• Ensure smooth functioning of kitchen, service, housekeeping and support operations.
• Monitor food quality, taste, presentation and service standards.
• Ensure compliance with FSSAI, food safety, hygiene and workplace safety standards.
• Manage manpower planning, deployment, attendance and shift schedules.
• Lead, train and motivate kitchen and service teams to maintain operational standards.
• Monitor food consumption, wastage, inventory and operational costs.
• Coordinate with procurement and stores teams to ensure timely availability of raw materials.
• Handle client interactions and address operational concerns and service-related issues.
• Monitor customer/employee feedback and implement corrective actions.
• Ensure adherence to SOPs, company policies and client requirements.
• Conduct regular operational audits and ensure timely closure of observations.
• Prepare and share operational reports, manpower reports and other MIS as required.
• Coordinate with the HR, Procurement, Finance, Quality and Operations teams.
• Drive initiatives to improve customer satisfaction, operational efficiency and cost control.
• Handle escalations and ensure timely resolution of operational challenges.

Requirements

• Bachelor's degree in Hotel Management, Hospitality, Food Service Management, Business Administration or a related field.
• 4–7 years of relevant experience in food service, QSR, institutional catering, corporate catering, hospitality or similar operations.
• Experience managing a team and handling end-to-end unit operations.
• Strong knowledge of food safety, hygiene and FSSAI compliance.
• Good understanding of manpower planning, inventory control and cost management.
• Strong communication, leadership and problem-solving skills.
• Ability to work in a fast-paced corporate food-service environment.
• Candidates who have experience handling corporate cafeterias / institutional catering / large-volume food operations will be preferred.
• Candidates should be comfortable working from Hoodi, Bengaluru.

Key Skills

Unit Operations | Food Service Operations | Team Management | Manpower Planning | FSSAI | Food Safety & Hygiene | Inventory Management | Cost Control | Client Management | MIS Reporting | SOP Compliance | Vendor Coordination

Why Join Us

Join FoodWhisperer, a subsidiary of Gokhana, and be part of a growing organization that is transforming workplace food and hospitality experiences through technology, operational excellence and customer-focused service.

Location: Hoodi, Bengaluru